Boxify
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Why Choose Boxify?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
This app fills a massive gap in the shipping functionality of Shopify. We've been relying on it since 2020 with only a few minor issues - always quickly and professionally resolved by Boxify support.
We have used Boxify with great success since 2019. As our DTC shipping increased we started running into issues with our FedEx calculations returning errors due to how Shopify was calculating/processing those orders. Once we found Boxify and were able to customize our own boxes, product sizing, as well as items that ship by themselves, it solved pretty much everything we were dealing with. The Boxify team has always be quick to help with mass-changes to our extensive SKU count, or anything else we've had to reach out about over the years.
My products are various sizes, each ship from different locations, and each location uses different carriers. Boxify has been the most helpful tool ever. It makes it easy to implement shipping charges based on how the products can pack into a box. I recently was changing us some things and got stuck. I wasn’t seeing the right carrier and after several hours of messing around, I emailed support. Dave responded to me right away at 10PM. His response was very thorough and he actually took the time to look at my store and confirm exactly what my issue was. While doing so he found a few other things that I had not enabled but should have. My issue was a simple oversight on my part but he took the time to explain it so that I understood and was able to quickly correct my error. The Boxify app is awesome and so is the support!
Do not even try with this application. We run a 7 Figure Business and have been receiving monthly charges for the past year for a service that was not even live or being used. Boxify will still charge you monthly even if you do not use the service, I have had 0 shipping calculations for the past year and yet have been charged $100+ every month for there "plan". Even if you are interested in the free trial please be aware that you will still be charged even if 0 shipping calculations are made. Dave will just say this is apart of Shopify's publisher policies as the subscription charges are more important than fixing the issue. Show more
Although I haven't used the app longer than a couple weeks, I am giving 5 stars based on support alone. The folks at Boxify have provided thorough support quickly and effectively each time I've had a question and even go as far as providing suggestions outside the scope of their own app to help me, when necessary. I feel like I'm in good hands with Boxify and that I can continue using them confidently knowing help is there when I need it! And let's be real, I'll NEED IT! Thanks guys! Show more
Frequently Asked Questions
Shopify App Installs
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