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Crisp ‑ Helpdesk & AI Chatbot icon

Crisp ‑ Helpdesk & AI Chatbot

4.1(Reviews)

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"

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Key Features

  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 210
1 installs
W43
14 installs
14
W44
56 installs
56
W45
19 installs
19
W47
47 installs
47
W48
11 installs
11
W49
18 installs
18
W50
14 installs
14
W51
12 installs
12
W52
2 installs
W53
11 installs
11
W02
5 installs
W03

Pricing Plans

Free

Free

2 Seats, Website chat, Shopify data synchronization, Mobile apps, Contact form

Get Started Free

Mini

$45 / month

4 seats, 5 000 User Profiles, Automated Chat Greetings, Unlimited History, Messenger, Custom Email Domain, Outlook Integration, Gmail Integration

Choose Plan

Essentials

$95 / month

10 Seats, 50 000 User Profiles, 1 Sub Inbox, Custom Train AI Agent, Limited AI Automations, WhatsApp, Instagram & SMS, Klaviyo

Choose Plan

Plus

$295 / month

20 Seats, 200 000 User profiles, 5 Sub-Inboxes, Unlimited AI Automations, Unlimited AI Site Search, Advanced Analytics, Customer Portal, &more

Choose Plan

Frequently Asked Questions

What is Crisp ‑ Helpdesk & AI Chatbot?

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"

How much does Crisp ‑ Helpdesk & AI Chatbot cost?

Crisp ‑ Helpdesk & AI Chatbot offers multiple pricing tiers to fit different business needs: Free: Free, Mini: $45 / month, Essentials: $95 / month, Plus: $295 / month.

Is Crisp ‑ Helpdesk & AI Chatbot easy to set up?

Yes, Crisp ‑ Helpdesk & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

No review text provided.

January 28, 2024
1.0

ei pysty poistaa

December 19, 2023
5.0

Je suis passé de Crisp à Zendesk principalement pour le fait de pouvoir avoir jusqu'à 20 agents pour le même tarif. Là où Zendesk est une usine à gaz, Crisp est assez simple d'utilisation une fois son fonctionnement assimilé, légèrement différent (ne fonctionne pas avec des tickets mais avec des conversations). Les outils d'automatisations permettent d'aller assez loin dans ce qu'il est possible de faire. En bref, très pratique pour gérer le SAV, je pense rester longtemps :).

September 12, 2023
5.0

Excelente App! Tengo más de 2 años utilizando esta plataforma. En mi experiencia es la App que tiene más canales de comunicación para integrar. Su chatbot es algo complejo de configurar, sin embargo tienen un equipo de soporte te brindan ayuda muy pronto y realmente te solucionan cualquier problema. Adicional, están abiertos a recibir comentarios y mejoras en su plataforma

September 7, 2023
5.0

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

July 21, 2023

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