Crisp ‑ Helpdesk & AI Chatbot
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
Find Shopify Stores Using Crisp ‑ Helpdesk & AI Chatbot
Discover which Shopify stores are using this app. Filter by revenue, industry, location, and more.
Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Free
2 Seats, Website chat, Shopify data synchronization, Mobile apps, Contact form
Get Started FreeMini
4 seats, 5 000 User Profiles, Automated Chat Greetings, Unlimited History, Messenger, Custom Email Domain, Outlook Integration, Gmail Integration
Choose PlanEssentials
10 Seats, 50 000 User Profiles, 1 Sub Inbox, Custom Train AI Agent, Limited AI Automations, WhatsApp, Instagram & SMS, Klaviyo
Choose PlanPlus
20 Seats, 200 000 User profiles, 5 Sub-Inboxes, Unlimited AI Automations, Unlimited AI Site Search, Advanced Analytics, Customer Portal, &more
Choose PlanFrequently Asked Questions
What is Crisp ‑ Helpdesk & AI Chatbot?
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
How much does Crisp ‑ Helpdesk & AI Chatbot cost?
Crisp ‑ Helpdesk & AI Chatbot offers multiple pricing tiers to fit different business needs: Free: Free, Mini: $45 / month, Essentials: $95 / month, Plus: $295 / month.
Is Crisp ‑ Helpdesk & AI Chatbot easy to set up?
Yes, Crisp ‑ Helpdesk & AI Chatbot is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Une application efficace et une équipe à l’écoute ! Grâce à Crisp, nous avons pu structurer et automatiser notre service client tout en maintenant un accompagnement personnalisé et une réelle proximité avec nos clients. La plateforme offre une interface intuitive et performante, avec de nombreux outils pour améliorer notre service après-vente : gestion centralisée des conversations, chat en direct, base de connaissances, automatisation des réponses et suivi des performances en temps réel. Un véritable atout pour offrir un service réactif et de qualité.
Very professional and complete helpdesk Chat app. New features and updates keep rolling out on a regular basis. Keep up the good work guys! Pieter-Willem Founder Stoked
Super plateforme de ticketing qui une fois mise en place permet de ne rater aucune demande client sur tous les canaux.
Crisp offers unbeatable pricing. 10x cheaper than competitors and just as powerful. Their support team is responsive and solved my WhatsApp issue in minutes. Highly recommended!
Don't buy from this company! As a global company, we have a customer service team based in China, but this company refuses to allow our Chinese employees to log in! This company is suspected of regional/racial discrimination! This company should be shut down immediately
Get Crisp ‑ Helpdesk & AI Chatbot
View on Shopify App StoreCategories
Target Millions of High-Quality Shopify Stores
StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.
Discover StoreCensus