A2X – QuickBooks (QBO) & Xero

Wonderful, helpful, attentive service from A2X support team. Cannot fault

Fantastic product backed by exceptional support We’ve had a genuinely excellent experience with A2X, both in terms of the product itself and the support we’ve received from Juliet and her team. A2X is a very strong product and does exactly what you need it to do. It takes what can be a complicated area of e-commerce accounting and makes it far more structured, reliable and manageable. For us, one of the biggest benefits has been its ability to handle multiple Shopify accounts operating in different currencies and bring everything accurately into a single Xero organisation. That could easily become a very manual and messy process, but A2X has made it far simpler to manage, reconcile and report on. The integration and reporting are clear, and once properly configured it removes a significant amount of manual work from the finance process while also improving confidence in the numbers. What has particularly stood out, though, is the level of customer support. Juliet and the team have been fantastic from the outset. Response times are incredibly quick, instructions are clear and easy to follow, and they are always willing to take the time to properly understand the issue rather than simply sending a generic response. Where we have needed additional help, they have effectively held our hand through the process, explaining what needs to be done and why, and making sure everything is working correctly before moving on. That level of support makes a huge difference, particularly when dealing with multiple Shopify stores, different currencies and a more complex accounting setup. It’s rare to find a software business that combines a genuinely good product with such responsive and knowledgeable customer service. I would have no hesitation recommending A2X to any e-commerce business, accountant or finance team looking to improve the accuracy and efficiency of their accounting. A great product and an outstanding support team. Five stars.

Jessica provided exceptional support from start to finish. She clearly walked me through how A2X integrates with Shopify and made everything easy to understand. I’m really impressed with how much time this software is going to save me every week.

I always find the staff and level of support from the A2X staff extremely helpful - always very courteous, they dont talk down to me like other apps I could mention. Specifically Jessica - always there when I need help. Thank you.

This app is worth every penny, and has truly changed my workflow as an in-house bookkeeper. I used to spend HOURS manually making journal entries into Quickbooks, but with both the COGs and Shopify payouts features, I post to QB, go to QB, match, and bam you're done. It takes some time for initial set up, to map each account into your Quickbooks correctly, and I definitely had to figure out a few odd things, but once you get it working, it's 10000% worth your time.