Yotpo: Email Marketing & SMS

Marnie provided great customer service. All my questioned were answered and everything was resolved in a quick manner.

Quin Was really good and really descriptive on what I needed to do. Once she was checked she was able to get me validated.

SMSBump is crutial to have on shopify! They offer fast response when in the chat and very easy to use! my customer service rep Djan is very helpful!

Great customer service, rapid and efficient resolutions. @John helped me understand new subscriber flows.

I recently had the pleasure of using the Shopify app SMSBump for my online store's SMS marketing needs, and I must say it has been a game-changer. Not only does the app offer powerful features and seamless integration with my Shopify store, but the exceptional customer service I received throughout my experience truly exceeded my expectations. First and foremost, SMSBump provides an intuitive and user-friendly interface, making it easy for even non-technical users to navigate. Setting up automated SMS campaigns, creating personalized messages, and managing subscriber lists have been incredibly straightforward tasks. The app also offers a wide range of customizable templates, ensuring that my SMS campaigns are professional, engaging, and aligned with my brand. One of the standout features of SMSBump is its robust automation capabilities. I was able to set up automated SMS triggers based on specific events, such as order confirmations, shipping updates, abandoned carts, and more. These automated messages have not only helped me provide a seamless customer experience but also boosted my sales and customer engagement significantly. However, what truly sets SMSBump apart is its exceptional customer service. Whenever I encountered any questions or issues, their support team was prompt, friendly, and incredibly knowledgeable. The response time was impressive, with most inquiries being addressed within a few hours. The team went above and beyond to ensure that I had a smooth experience and provided valuable insights and recommendations to maximize the effectiveness of my SMS campaigns. Moreover, SMSBump regularly releases updates and new features, demonstrating their commitment to staying ahead of the curve and continuously improving their app. It's evident that they listen to user feedback and implement changes accordingly, making the app even more robust and feature-rich. In conclusion, I highly recommend SMSBump to any Shopify store owner looking to leverage the power of SMS marketing. With its user-friendly interface, powerful automation capabilities, and exceptional customer service, SMSBump has become an integral part of my marketing strategy. The app has helped me drive sales, improve customer engagement, and establish stronger connections with my audience. Kudos to the SMSBump team for creating such a fantastic app and providing top-notch customer support.