Videowise Shoppable Videos UGC

Videowise has been great on our website to showcase all our of UGC content. Our CSM Katarina has been amazing, very responsive and helpful with all questions and building our widget. Would reccommend!

Videowise has elevated the way we present products to our customers. Instead of just static images and descriptions, we can now showcase short, impactful videos that give customers a better sense of how everything works in real life. The backend is user-friendly and intuitive, with a variety of widget options that fit seamlessly into any part of our site. Best of all, the platform is optimized so it doesn’t drag down our site speed—a huge win. And the customer support? Top-notch. Johanna has been amazing—always responsive and helpful whenever we need anything.

Absolutely love Videowise! The tech is amazing and the set up is very easy. Our account rep Johanna went above and beyond to make the best recommendations for our store. Stela was also a great help. Customers LOVE the shoppable videos.

Just never saw what justified the cost here. We were going to delete it a month or two ago and only kept it because they'd made our legacy plan free. But then we got our next Shopify bill and they'd charged us $100 again. So now we're deleting and feeling a little salty over the breach of trust... • It's really unpleasant to work with on the backend - just unintuitive in every possible way. • For us at least it doesn't deliver value to justify the price tag. Maybe we're missing some use case but there are lots of apps for embedding social content on your shop for cheaper if that's all your looking for. • Trying to reach their customer service is a non-starter. It's an AI chatbot that doesn't give substantive answers. • The UGC detect feature just wasn't that reliable or robust. It misses a lot of content that other ones pick up - not sure why.

Never use this app. The employee who was supposed to help me was so rude.