Toki Loyalty Program & Rewards

No review text provided.

Cost, Service and Delivery - Toki has it all. For any business that is struggling to work out what to work with to delivery a great experience for their customers you must be able to adopt new approaches. I've been doing my business for 12 years and no loyalty app even comes close to the delivery by this team. Safe to say I'm telling everyone I know about it. Need custom methods to reward customers? No problems. Need a way to showcase the widgets and integrate it directly into customer accounts - not a problem. In fact I havent gotten through to a problem they could not solve. And this is why it is worth every penny - which is bursting with value. You simply can't go wrong on this one.

I have been using Toki for a different client since May 2025 and have found it to exceed my expectations. The capabilities of the app are very impressive and pretty much everything is customisable which is awesome. The best thing about the app is the incredible customer service, they really go above and beyond to help you get everything set up (as getting set up with any loyalty app can be a big task). Be aware that they are a small team based in Canada so you may not get instant responses however this has never impacted us in a bad way and I really value the help from Jason. Overall our customers have also responded really well to the program and we are very happy, would definetly recommend and I’m excited to see these guys really take off.

As the other echoing, our experience with Toki has been stellar. We've migrated loyalty platforms in the past, and our migration experience with Toki was extremely smooth. This is in huge part to the quick, efficient, and amazing support, so big shout out to Jason, Nikita, and the rest of the Toki team. As far as the features go, it has virtually everything you'll need, and my experience is that if there is a feature gap, the team is more than willing to look into it (and if so, deployment is quick). There's a robust list of integrations to work with, and the widget is more than just a loyalty widget as it can act as your customer hub for anything account related. Another huge draw for us was having Apple & Google Wallet Passes natively built in. Like many merchants, in addition to ecomm, we have brick and mortar locations, and manually attaching customers to the cart at the POS level can be a bit burdensome for all involved. The QR code and/or wallet pass massively alleviates this issue, and also adds to your store's branding and user experience. It still feels we're just scratching the surface of what's possible feature-wise. All in all, we're super happy to have landed at Toki - the product that the team delivers is 5/5!

No review text provided.