Theme Updater & Backups | OOTS

I spent a lot of money on a theme by Pixel Union A YEAR AGO to be told that now Out of the Sandbox is going to handle it. Which takes them forever to give support. The theme updater never suggested updates, I have issues, and support emails still come from pixel union, even though pixel union actually had useful information and articles on the theme, and now OOTSB only has links to articles? They tell me I need to update. Which means I now have to manually do it because god forbid something actually happens they way they say it will? I feel like I spent so much money to fall through the cracks. I don't know what game they are playing, but I swear I am going to find a new theme builder. It's such a mess. $320 down the drain. Show more

The theme and service will not be fulfilled this year, I bought it two years ago. Now, upgrades cost extra money. Support tickets take longer to process. I quit. Bravo! Show more

We paid $89 to use this app to update a theme that was registered and compatible. It did not carry over any of the work we had put into customizing the theme through the Shopify sections and theme editor. We're not even speaking about development work - just settings through the theme. The quotes we have gotten from developers to carry over the settings have been extremely expensive and all over the place. It's as if developers know you're in a tough spot s they see how much they can charge you. Do not make the same mistake we did - they do not issue refunds and there are tons of bad reviews here for a reason. Show more

Just awful, no clear instructions on how to apply changes. There is a reason that this app has such low reviews. Only gave it a look as the theme developers suggested it. No idea what they were thinking. Show more

This is a life-changing app that enables easy updating of a highly customised theme. If you've put in the work to update your theme version to an OS 2.0 version, this will make ongoing updates a breeze. Our experience has been incredible - we did not think it would work for us. There are a heap of negative reviews from store owners who would probably find value in utilising a third party to manage the development and ongoing maintenance of their store. But if you have a bit of a clue and keep your store and theme in good shape, this is probably a great solution for updating to the latest versions. Deserving of 5 stars. Show more