Swap Shipping & Returns
Keep revenue in your business through instant exchanges and cut your costs with negotiated rates. Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. more Save with pre-negotiated rates with leading global carriers Include full protection for every package Reduce refunds by incentivizing exchanges with store credit Unlock cross-border commerce to enable international business growth
Key Features
- Easy to use interface
- Seamless Shopify integration
- Regular updates and improvements
- Responsive customer support
Shopify App Installs
No install data available
Pricing Plans
Advanced
Unlimited features, Upselling exchanges, Global shipping services, Tracking
Choose PlanFrequently Asked Questions
What is Swap Shipping & Returns?
Keep revenue in your business through instant exchanges and cut your costs with negotiated rates. Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. Swap incentivizes instant exchanges and store credit over refunds and reduces your logistics costs with our negotiated shipping rates. Swap is fully customizable to your brand's preferences at every stage of the journey. Our team handles all the direct relationships with return shipping carriers to give you time back you never knew you had all while improving your bottom line. Download today and learn why brands save time and money with Swap. more Save with pre-negotiated rates with leading global carriers Include full protection for every package Reduce refunds by incentivizing exchanges with store credit Unlock cross-border commerce to enable international business growth
How much does Swap Shipping & Returns cost?
Swap Shipping & Returns offers multiple pricing tiers to fit different business needs: Advanced: $350 / month or $3,465/year and save 18%.
Is Swap Shipping & Returns easy to set up?
Yes, Swap Shipping & Returns is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Returns have always been a pain point, I imagine for most businesses however, the guys at SWAP have definitely changed returns for us, the whole process is much quicker and easier for our customers. They've also made our lives much each for us to process returns and we're able to retain revenue through the shop now credit for customers. From the first initial meeting with the guys from SWAP, the service has been next level. They're with us for the long run and we can't thank them enough for everything they do. Show more
Swap has already proven to be an efficient and practical solution to our returns issues. As we have a high rate of returns with shoes, we required a service that could meet our needs including international fulfilment over multiple locations. Any queries and issues have been handled in a very timely manner, with diligence and respect. The team themselves helped assist us by making time for regular calls and responding with almost immediate solutions. Their partnership with other services led us to improve both outbound and inbound shipments in turn helping us grow specific markets. We hope to be able to grow with Swap and see all aspects of our business improve. This we see creating the best outcome for customer and vendor alike. Show more
Swap has been such a game changer for us, we have been about to salvage 11% of refund with the gift card and exchange option. Swap is worth 2 physical retail stores to us! Show more
Minimised time to process returns tenfold, as well as enabling significant revenue retention through live exchanges and shop now credit for customers. What's more than that is the team at Swap. From our introductory meeting to the help & support available day in, day out, we truly couldn't fault a thing about the exemplary service which we continually receive from this company. Show more
Swap is terrific, very easy to use, and extremely convenient. I highly recommend this to any e-commerce store owners who want a seamless return or exchange portal. Their customer service support team are great, very supportive and friendly. Their response time is phenomenal. You couldn't ask for better customer support. The upsell with store credit has been fantastic for us! 100% worth every penny. Show more
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