Stocky

I have no problems creating POs, receiving or adjusting inventories. My problem lies with the label printing. This feature worked (poorly) for a few weeks and now can't find my printer. Spent an hour with customer support, they couldn't fix it. Was told it was being escalated to developers. It's been over a week and I haven't heard anything else. Even if they figure out why it can't find my printer, the label feature is terrible!!! I've had to switch to a paid app for my labels, which works great, but I'm really unhappy about having to pay for what should be a pretty basic POS feature.

Great potential — completely neglected by Shopify Stocky has the potential to be a fantastic app, but it’s been completely abandoned. I was told it used to be a 3rd-party app that actually worked well before Shopify took it over — and sadly, they’ve done nothing to improve it. In fact, they’ve even removed some of the original features. If I were the original developer, I’d be heartbroken to see what it’s become. I’ve tried multiple times to integrate Stocky into my business, but it’s missing some really basic processes that make everyday use painfully slow and inefficient. There’s no way I could ask my team to work with it. I’ve ended up sticking with Google Sheets, which is far clearer, faster, and adaptable to my needs. Whenever I’ve contacted Shopify support about Stocky, they’ve known absolutely nothing about it. I had to push to reach two people who seemed to understand it slightly better — but even they couldn’t offer any real solutions. There’s a real gap in the market for what Stocky should be doing, but it seems it’s just not “glamorous" enough for Shopify to care about. A real loss.

We have loved this app, but now I cant bring in a new product into the purchase order, it cant find the item. Also, cannot do an inventory adjustment on a new product, cant find the item. I've had a case number over a week now, no solution. My receiving team is in gridlock! It has brought out warehouse receiving to a stop.

DONT USE THIS APP! Just another Shopify example of spending time to teach staff how to use, and running your operations on, only for them to deprecate features you rely on. Their response is now for you to seek out another 3rd party and pay more money. FIND ANOTHER APP NOW SO YOU DONT WASTE YOUR TIME HERE.

Stocky has been an extremely valuable tool for us, and we used the transfer feature on a daily basis. Thanks to our predefined min/max stock levels for each location, we were able to take full advantage of the replenish function. With the Easy Scan app, we even generated barcode labels for all products within a transfer – a real productivity boost. If this functionality is truly no longer supported in Shopify, it will create a significant additional workload for us. That’s a major concern.