Spocket: US & EU Dropshipping

Good selection of items to choice from for my new online store. Quality t-shirts and tank tops to fit my store's audience. I enjoyed the ease of locating products and adding them to my store. I wish shipping was faster. Show more

Started working with Spocket 2 weeks ago: 1st. App doesn’t allow you to contact the supplier directly. Only through Spocket Customer service team, which is very inconvenient. 2nd. I had 2 customers placing order with a supplier where the warehouse located in USA have the processing time 2-3 days, and delivery 4-7 days. It has been a week and the order is still “processing”. 3rd. Suddenly they tell me that the products are out of stock and the supplier change the processing time to 7-10 days. 4th. My 2 first order status, which was placed on 4/4/2020 and today is 04/12, before going out of stocked, never change the status, still “processing”. 5th. My customers are upset and requested me a refund with very frustrating emails. I have spoken to the customer service at Spocket and they kept telling they won’t give me a refund or cancel the order due to the high demand on the product right now. note that the order is still “processing”, which means they should refund and cancel since it hasn’t been shipped yet. 6th. I am very disappointed at the Spocket app and team. They didn’t care about my business being jeopardized due their priorities and disorganization. I will never use this app again.

Good selection of products. Would be better if they could source products at lower tiers of membership. Show more

I love this app. I'm able to easily find products I love. I can sort to get USA companies. It's also easy to then get the product into my store since they pre-fill so much for you and they make it so easy to understand. And a big huge plus for me is that I don't have to be concerned about inventory. They track all that and they even show in your store if it's out of stock, etc. Another great thing is the customer service. They are very fast, very nice, and very helpful. This app is making me money and that's the biggest plus! Show more

I found a great product. Hopefully, it will be a successful site. Easy integration. Great customer service. Show more