Sherpas: Smart SEO

Easy to use app supported by extremely thorough and helpful customer support! Show more

I recently had the pleasure of working with Sherpas Design's customer support team, particularly with Rado, to address various issues related to the Smart SEO app on my Shopify store. I cannot express enough how satisfied I am with the level of support and the functionality of this app. Below, I'll provide a detailed review of my interactions with Sherpas Design and Smart SEO. 1. Assistance with Structured Data and SEO: Sherpas Design and Rado were incredibly helpful in resolving structured data issues on my website. They identified and fixed duplicated structured data elements, which improved the overall appearance of my website in Google search results. Their expertise and prompt action made a noticeable difference in my website's performance. 2. Clear Communication: Throughout our correspondence, Rado maintained clear and concise communication. He explained complex concepts like structured data and enriched results in a way that was easy for me, a non-expert, to understand. I appreciated the screenshots he provided to illustrate the changes and improvements made to my website. 3. Support with Multilingual SEO: One of my most significant challenges was translating my website into multiple languages. Smart SEO's multilingual support proved to be invaluable. Rado helped me address SEO issues that arose due to the language translations. His guidance in optimizing alt tags for images and managing tagged blog pages was instrumental in maintaining SEO integrity across different language versions of my website. 4. Commitment to Ongoing Improvement: Sherpas Design's commitment to improving my website's SEO performance was evident in their proactive approach. They recommended regular Sitemap resubmissions to expedite Google's recrawling process, ensuring my website's up-to-date SEO data. This dedication to ongoing improvement is truly commendable. 5. Personalized and Friendly Support: What sets Sherpas Design apart is their personalized and friendly approach to customer support. Rado consistently went the extra mile to ensure that I not only received the technical assistance I needed but also felt valued as a customer. His friendliness and willingness to help made a significant difference in my experience. 6. Prompt Resolution of Issues: Rado's responsiveness to my queries and concerns was impressive. He addressed each issue promptly, offering practical solutions and guidance to ensure a smooth SEO optimization process. In conclusion, I am extremely satisfied with the Smart SEO app and the outstanding support provided by Sherpas Design. My website's SEO has significantly improved, and I am confident that it will continue to do so with the help of this remarkable team. I wholeheartedly recommend the Smart SEO app by Sherpas Design to any Shopify store owner looking to enhance their website's SEO performance. The app's features, coupled with the exceptional customer support I received from Rado, make it a must-have tool for online businesses. Thank you, Sherpas Design, for your excellent service and support. You've earned my trust and a well-deserved five-star review. Warm regards, Pedro Manzanares Cardoso Show more

Technical support is outstanding. They really seem to know what they are doing. Show more

Definitely worth it's money, the team is very helpfull and fast in their replies and the new update looks great :). Updated August 2023: had an issue after updating my theme, they solved this within minutes! Magnificent! Show more

Best customer service ever. Todor is the best one. Esay working with. For newbies, this APP is just wonderful. Show more