Shopify Messaging
Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more Send personalized emails and SMS to segments of customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create on-brand emails faster by describing changes for Sidekick to make. Encourage customers to buy products directly from your emails and SMS. Track results like click-through rates, conversion rates, and more.
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Key Features
- Advanced templates capabilities
- Advanced sales capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Frequently Asked Questions
What is Shopify Messaging?
Reach customers through both email and SMS with flexible pricing, all built for commerce by Shopify. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. Create customized email and SMS campaigns all in one place. Choose from sales-focused SMS templates or use Sidekick to personalize emails to match your brand. Track performance to see which channels customers prefer, and segment your list to reach just the right audiences. Create, send, and track campaigns all within Shopify, with flexible pricing that scales with your business needs. more Send personalized emails and SMS to segments of customers directly from Shopify. Use templates for timely updates, exclusive offers, product tips, and more. Create on-brand emails faster by describing changes for Sidekick to make. Encourage customers to buy products directly from your emails and SMS. Track results like click-through rates, conversion rates, and more.
How much does Shopify Messaging cost?
Shopify Messaging offers multiple pricing tiers to fit different business needs: Free: Free.
Is Shopify Messaging easy to set up?
Yes, Shopify Messaging is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
The only sure thing that's great is that the merchant gets 2.5K emails, but you know what's so terrible about the shopify email? You cannot email your customers in the event there are refund concerns, delivery questions, or just emailing them to resolve any kind of issue. And the craziest part about this issue, the customer was refunded their FULL AMOUNT for their order, but shopify still kept the processing fee. I don't know whether to laugh or slap myself. Perhaps both while scrapping this app altogether. You know how much confusion and frustration has been experienced, and not to mention the inconvenience. All that money taken in, and we can't even get any extra tiny perk that would assist in bringing in more business. Just WOW! Show more
No useful analytics make this a pretty bad system. No way to see who is opening, clicking, bouncing, or unsubscribing. No way to see who got email and who didn't if there is a problem. No way to clean up my lists. No way to improve engagement when I can't actually see which customers are engaging and which ones aren't. It feels bad on purpose - like Shopify wants us to take our business elsewhere because they don't want to be bothered with this. If that's not the case, please fix it asap. Show more
An automated Thankyou email for new and repeat customers would be great to have with this. Newsletters are quick and easy to use. Show more
I really wanted this to be better than it is. This feels like a beta product at best as it's just not up to par with similar tools that are available on the market now (i.e. Mailchimp). Functionality that I've taken for granted (copying campaigns, posting to multiple social media sites) is simply missing. Audience selection is also poorly integrated into the overall product. Lastly, the actual campaign building tool is slow and a little janky to use. I'd wait this one out until Shopify figures out what works and what doesn't. If their "Ping/Chat/Inbox" chat debacle is any indication of their development process, then I'd wait it out for another year at least. Shopify can do better than this. Show more
My second review. Can't get much easier than the pre-designed templates. Effortless to send out a last minute update about your shop. Show more
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