Shipway Order Tracking
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations
Key Features
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Pricing Plans
Starter
1000 Shipments/Month, Tracking Access to 650+ couriers, Email Notifications, Branded Tracking page / Tracking Widget
Choose PlanGrowth
All Starter+, 2000 shipments / Month, Carrier performance report, EDD feature & SLA report, Multi-lingual tracking page, SMS Alerts, Product Recom
Choose PlanEnterprise
All Growth +, 5000 Shipments Per Month, Customer Reviews & NPS Score, Whatsapp Alerts, Shopify Pushback, Webhooks
Choose PlanFrequently Asked Questions
What is Shipway Order Tracking?
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations
How much does Shipway Order Tracking cost?
Shipway Order Tracking offers multiple pricing tiers to fit different business needs: Starter: $29 / month or $313/year and save 10%, Growth: $49 / month or $529/year and save 10%, Enterprise: $99 / month or $1,069/year and save 10%.
Is Shipway Order Tracking easy to set up?
Yes, Shipway Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great functionality. Easy to use. Reduces where is my order emails! Works as it should! Definitely recommend it ! Show more
Happy to use this app. This is very helpful for our customers in tracking order at product level. Also helpful for our team to understand which parcel got stuck and needs to raise complaints. Show more
It has helped us reduce customer enquiries asking for tracking info, Makes it nice to keep the customer on the website itself to show tracking info. Love the WhatsApp feature too. Definitely recommend. Show more
Works smooth,Help and quick response appreciated from gauri and team shipway always!!! cheers!!this is basically a shipping tracking service for your customers!! Show more
Shipway dose its job completely. Customer are updated by sms/whatsapp notifications of order status. Support team is very active and supportive. I highly recommended shipway. Show more
Get Shipway Order Tracking
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