Shipway Order Tracking
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations
About Shipway Order Tracking
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations
Key Features
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
Frequently Asked Questions
What is Shipway Order Tracking?
Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations
How much does Shipway Order Tracking cost?
Shipway Order Tracking offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Shipway Order Tracking easy to set up?
Yes, Shipway Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot. Show more
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future. Show more
The app is easy to install and configure, and its intuitive interface allows customers to easily track the status of their orders. Show more
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers Show more
I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it. I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually). I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard. And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now. I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore. Show more
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