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Shipway Order Tracking icon

Shipway Order Tracking

4.4(Reviews)

Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations

Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 1,639
906 installs
906
Mar 10
589 installs
589
Mar 17
21 installs
Apr 21
30 installs
Apr 28
33 installs
May 19
28 installs
Jun 2
9 installs
Jun 9
10 installs
Jun 16
5 installs
Jun 23
4 installs
Jun 30
1 installs
Jul 21
3 installs
Aug 4

Pricing Plans

Starter

$29 / month or $313/year and save 10%

1000 Shipments/Month, Tracking Access to 650+ couriers, Email Notifications, Branded Tracking page / Tracking Widget

Choose Plan

Growth

$49 / month or $529/year and save 10%

All Starter+, 2000 shipments / Month, Carrier performance report, EDD feature & SLA report, Multi-lingual tracking page, SMS Alerts, Product Recom

Choose Plan

Enterprise

$99 / month or $1,069/year and save 10%

All Growth +, 5000 Shipments Per Month, Customer Reviews & NPS Score, Whatsapp Alerts, Shopify Pushback, Webhooks

Choose Plan

Frequently Asked Questions

What is Shipway Order Tracking?

Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more Branded order tracking page with an Estimated delivery date. Proactive tracking and notifications via SMS, Email and WhatsApp Feedback & review widget Handle customer queries Increase repeat purchases with Product recommendations

How much does Shipway Order Tracking cost?

Shipway Order Tracking offers multiple pricing tiers to fit different business needs: Starter: $29 / month or $313/year and save 10%, Growth: $49 / month or $529/year and save 10%, Enterprise: $99 / month or $1,069/year and save 10%.

Is Shipway Order Tracking easy to set up?

Yes, Shipway Order Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Helpful app, started using it for the past two months. a lot of things to work on, but the support team is great. Thanks Show more

October 5, 2019
5.0

Excellent service and User-Interface, Called Directly to Configure the Settings. Will Update after few Weeks. Show more

September 30, 2019
5.0

Its an extremely useful and easy to use app. The features are just amazing. Not only are we able to have a dashboard of order wise delivery status, we are also able to request customer reviews, get proactive customer emails in case of delivery delays and failure, making our operations super smooth! Much Recommended! Show more

September 17, 2019
5.0

It's a fantastic app for all our delivery-related requirements. From updates to reconciliation, we have found Shipway very useful. Kudos! Show more

September 16, 2019
4.0

Issue with the tracking code not functioning properly, the Team was swift to get on - call and fix the error. This helps us to keep customers happy when they try to track their order. Thank you Shipway. Show more

August 3, 2019

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