Shippit | Shipping & Delivery

One of the best services out there! I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks! By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom! John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays. The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier. So, thank you Shippit and John for helping us during these highly stressful times. This is definitely the shipping app to get! Cheers! Sharmini Joy Ramani Co-Founder, Potions www.shop-potions.com Show more

User friendly app that has helped us ship out our products more efficiently. The downside is that that the carriers can often miscalculate the weight of our parcels and overcharge us. Unfortunately the Shippit support team have not been able to assist in resolving these issues despite lodging numerous dispute forms and countless back and forth emails. The process has been tedious and it has been almost two months without any resolution in sight. Subsequently, we have ended up overpaying on many parcels that we were not meant to, resulting in much higher rates. We would appreciate some productive assistance in having our disputes resolved in a timely manner. Show more

Really great way to access more affordable shipping rates and I love that you can track all your orders in one place. Very user friendly. Only downside is when there are issues with courier services and to be on the front foot you have to manage this yourself, Shippit support doesn't always take a front footing. Show more

We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend Show more

After switching from another bulk shipping carrier service to Shippit, it's made dreams come true. More than halved our times of booking, printing and getting shipments out. Customer support has been brilliant, any questions i've had have been answered or issue resolved very quickly. More than happy with the switch. The team at DoggyTopia www.doggytopia.com.au Show more