ShipperHQ: Smart Rates + Rules

The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend! Show more

Great app with tons of custom features which gives you a lot of flexibility with shipping options. Excellent customer support too. Show more

I agree with what people said here. This app has a steep, steep learning curve. I was very lost in reading their help docs. The customer service was quite poor. The guy wasn't patient and kept sending me help docs that were not helpful. It is an expensive app but did help me out. Show more

Before using ShipperHQ we were losing around $1k/month on oversized shipments because we couldn’t get the dimensions and product packing to reflect how we were actually shipping, and that was causing up charges from our carrier. ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products so that we weren’t over or undercharging customers. We could enter all of our boxes and assign them to specific products with rules for how we pack them. Now our rates are much more accurate. We don’t have to worry about under or overcharging customers no matter where we ship domestically or internationally. We have also been able to offer free shipping on select products and use the delivery date and time feature to show our customers estimated delivery times in the checkout and that’s given us a real competitive advantage. Definitely saving with ShipperHQ, and customer service was really responsive and helpful in getting things configured just right. Show more

Thank you Shipper HQ for a great product and amazing customer service, special shout out to Dakota! I run e-comm for a boutique home furnishings site. We have always seen shipping as our biggest barrier from online sales, and Shipper HQ has finally come up with a solution. Besides having the white glove delivery partner, which was important to us, we have other complicated needs with several pickup locations, products with various lead times, etc. As a creative person, the Shipper HQ team helped me tremendously by breaking down an intimidating process into manageable steps, and the platform itself is quite easy to navigate. So yes, 5 stars! Show more