Sellbrite

This app is quite good at what it does compared to others it does better. My only problem is that it takes over Shopify and becomes the master of your life. For example I added more stock and Sellebrite re-sync with what it had in its database making a mess. I contacted support who told me I should add the stock to Sellbrite who will update Shopify... not what I want. Show more

This the best multi channel management software available. It works. It's ridiculously easy to set up and takes care of inventory management and it's easy to create listings for multiple channels. Show more

If you value your time, stay away from this app. The support is non-existent and delayed. They are good with the initial set up but if you have any issues after (which you will), forget about any timely resolutions. We couldn't publish any listings prior to Labor Day long weekend which is a huge weekend for us on Etsy, and we were told this is a Sellbrite shipping issue and considered a "blocker" and a credit would be provided. So far, after numerous emails, phone calls, nothing. They also effectively bounce you around from one support person to the other, so you sound like a broken record by the end of it. It's an app with significant glitches and it breaks often, it seems like they are working out the kinks on existing users. We used Nembol before and will likely be switching back, it's been such a terrible experience. As I write this, no one has reached out to discuss resolution of any of our issues. The support phone is not tended and the only option is to leave a message which we doubt anyone listens to. We have spent hundreds on an annual subscription thinking this would be better. We are learning that it's never a good idea to purchase an annual subscription before its been soundly tested on your store. Learn from us and stay away from this app. Show more

I've been an eCommerce Buyer for 6+ years and Sellbrite by far is the most affordable & user friendly integrating system I've used. They offer easy to list templates, integrate with every channel we use, and it keeps track of our inventory effortlessly across all our sites. When we started using Sellbrite there was a bit of a learning curve for some of our employees, but a 30 minute walk-through was all we needed to get the ball rolling. Their dashboard supplies us with crucial data and is our biggest time saver. Daily it provides us with the data we need to grow as a company & is constantly improving. Overall, I feel their customer service is their biggest asset. Our Sellbrite account manager has an expeditious response rate and he never lets any of our questions go unanswered. If your looking for multi-channel listing system that can manage your inventory, is easy to use, and is affordable...we highly suggest you give Sellbrite a go. Show more

Very happy with the way this app has been working for me. Should have subscribed 3 years ago! The time savings by using this app has been immeasurable and the more I use it the more impressed I am with it. Is fast, not like Stitch-labs that all you see is the loading icon going and going and hours of your life passing by. It's user-friendly, so if anybody says it takes some time to get used to it, doesn't mean months it means weeks. Things to know: the 14 days trial is fine, but can't do very much during that time, so you don't get the real deal until you sign up. If you get frustrated during the trial you just have to trust that the system is a lot better when you sign up and that it's just there for you to get a basic feel. Take time to set up every single template with categories and shipping options that you think you'll need, this will save you A LOT of time and it's worth it! They work wonders. I would like to see the shipping rate tables for eBay to get implemented soon, as of now I have to manually go to eBay after sending the listings from Sellbrite and add it to the products that I have set up surcharges for. I am not going to be using the default shipping option from Sellbrite now. I haven't seen that it can be done in a bulk and international shipping is not working (for me at least). I already have other options/vendor so this for me is not an issue. The synchronization with the channels every 15 minutes seems a bit long for me. I noticed that the listing channels are cleared of orders pending shipment from the information sent by the shipping vendor but Sellbrite still has them as open/pending for quite sometime after they have been shipped. I list in Amazon, but I am not a big seller there, so I can't say very much about it, only that it has simplified the work a bit. I learned that price Sync with Amazon is really not worth it, just have to try to list the items that can be competitive to win the Buy Box (or close to it) and you don't know what the prices are until you are listing. I am giving it 5 stars because at my shop we are all working with a big smile in our faces now and I see that the Sellbrite team is always improving and making it better, so the things I mentioned are a no bother to me. I would recommend this app to anybody that is NOT my competitor :P Show more