Seguno Email Marketing

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then. But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development. The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you. When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc. We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend. Show more

We recently started using SEGUNO Email Marketing for our online heirloom seed enterprise ujamaaseeds.com. It has been an extremely positive experience for us. We are able to quickly and without a lot of fuss, create simple newsletters for mailing to our customer base. Their training videos are also very informative. Show more

After giving the Seguno Email Popup a try which we LOVE, we decided to also give the Seguno Email Marketing App a try as well. It was so EASY to set up! Especially with the excellent customer service. We only asked for help on one thing, and actually, honestly, it was something very simple. I was just burned out from overwork at the time. LOl! So now were happily working on the spring email marketing campaign. For those of you just getting started with email marketing it can seem overwhelming. When using Seguno Email Marketing App all that disappears and it's such a relief! What we really loved was how fast we were able to set up beautiful automated welcome series that is triggered by the Seguno Popup email subscription. Seguno also gives you 1 free custom subscription landing page (add the link to your website) & also a custom Unsubscribe page. All are fully customizable and match your theme! They have a wide variety of templates to choose from and you can use Canva! There is also a template store full of beautiful themes ready to go. We Highly recommend this App. :) Show more

A great tool to incorporate into your store! They have some great features and tons of courses and resources you can use to make sure you optimize your email blasts! They also have a good customer service team that responds quickly and gives useful information. Love this app! Show more

Customer service is responsive but this app is only good for specific holiday mailers. Not good for generally sending newsletters to customers. Very limited templates and they are pricey. Show more