Route Protection and Tracking
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
About Route Protection and Tracking
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Route Protection and Tracking?
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
How much does Route Protection and Tracking cost?
Route Protection and Tracking offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Route Protection and Tracking easy to set up?
Yes, Route Protection and Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
This insurance helps our customer claim their packages quickly and efficiently. We also appreciate the customer service. Show more
We have had Route for a few months now, but I wish we had it sooner for our shop! We had a VERY rude customer claiming she didn't receive a FedEx package. We looked at the tracking together and she even confirmed that the photo of the package was on her front porch. She took NO accountability for needing to file a claim on her own, but I was finally able to walk her through the Route process. Route approved her claim as "theft" and she was refunded. I then had some questions regarding our company reimbursement that were answered very clearly through the Route Merchant Support. As rude as the customer was and as much as I didn't want her to receive a refund, I do feel like both the customer and my company were able to have a good resolution, ALL BECAUSE OF ROUTE! Show more
Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us! Show more
I was skeptical as to whether my customer would opt in to Route. I have been pleasantly surprised as to how popular this protection option is. Our conversion rate improved and while we have made only a few claims, each claim has been approved in minutes. I am very pleased with Route and highly recommend. Show more
I’ve been on a chat waiting for a agent from Route for an hour and 15 minutes so far! Definitely the worst “customer service/help”. I could get someone on the IRS or is Social Security office faster... Show more
Get Route Protection and Tracking
View on Shopify App StoreCategories
Alternatives to Route Protection and Tracking
Target Millions of High-Quality Shopify Stores
StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.
Discover StoreCensus