StoreCensus
Return Prime:Return & Exchange icon

Return Prime:Return & Exchange

Unclaimed Listing
Managed by StoreCensus • Not verified
Return Prime is a returns & exchanges platform for growing D2C brands. Automate returns, reduce refunds, & recover revenue with Exchanges, Store Credit, Upsells; all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ WMS & logistics tools carrier, & automate workflows from Return approvals to exchange updates. Also get compliant with EU withdraw button directive. Get enterprise-grade return capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support. Automate returns, reduce refunds, & recover revenue with Exchanges, Store Credit, Upsells; all of this without hurting CX with an extensive all in one self serve returns platform. Launch a branded portal, integrate with 100+ WMS & logistics tools carrier, & automate workflows from Return approvals to exchange updates. Also get compliant with EU withdraw button directive. Get enterprise-grade return capabilities at SMB-friendly pricing. Built for scale with reliable systems and 24×7 support. more Offer a branded return portal integrated with your WMS and logistics tools Set custom rules to auto-approve or reject returns by reason and eligibility Generate return labels, automate updates, and get deeper return insights Recover revenue with exchanges and store credits instead of refunds Upsell complimentary or discounted products during return to increase AOV
4.9
660 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Return Prime:Return & Exchange?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Always free

Free

Free access for first 14 days, 5 returns/month, Send automated return labels, Unlimited return reasons, Refund to card

Get Started Free

Grow

$19.99 / month

Everything in free plus, Refund to store credit, Convert returns to revenue, Promote store credit refunds, Email + SMS + Whatsapp

Choose Plan

Grow - Boost

$49.99 / month

Everything in Grow plus, Offer In-store returns, Returns portal in multiple languages, Access to revenue booster upsell feature

Choose Plan

Thrive AI

$79.99 / month

180 Requests per Month, All Features in Grow Plan, Intelligent Exchange Discount, Intelligent Return Fees, Fraud Prevention, Category Level Insights, Customer Profile based Incentives, Account manager + 24/7 live support

Choose Plan

Scale

$149.99 / month

Everything in Grow-Boost plus, Custom pricing as per your store volume, Dedicated account/revenue manager, Access API

Choose Plan

Key Features

  • Advanced workflow capabilities
  • Advanced support capabilities

Customer Reviews

4.9
660 reviews
Anonymous
2026-07-06

No review text provided.

Anonymous
2026-06-24

Its a great app for returns and exchange ...

Anonymous
2026-06-23

I've been using this app for about a year and I love it. Customer service is great and it does everything I need!

Anonymous
2026-06-18

It's helping us a lot with the return process. Not only on the digital side but also on the CRM and logistics sides.

Anonymous
2026-06-16

No review text provided.

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 544
22 installs
22
W17
21 installs
21
W18
52 installs
52
W19
84 installs
84
W20
111 installs
111
W21
32 installs
32
W22
15 installs
15
W23
73 installs
73
W24
23 installs
23
W25
62 installs
62
W26
32 installs
32
W27
17 installs
17
W28

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Return Prime:Return & Exchange Market Intelligence

Active Installs

2,420

Market Penetration

0.1%

of 4,786,323 active stores