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Returbo: Returns & Exchanges

5.0(Reviews)

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Enterprise

$1,124 / month or $10,788/year and save 20%

Unlimited shipping carriers, 1500 returns/exchange/complaints per mon, Dedicated development time, Dedicated account manager, All in Premium

Choose Plan

Starter

$29 / month

1 shipping carrier, 10 returns/exchange/complaints per month, Autogenerated returnslips

Choose Plan

Core

$89 / month or $936/year and save 12%

1 shipping carrier, 30 returns/exchange/complaints per month, Autogenerated returnslips, Two languages - English + one more, Automated variant exchanges, Complaints attach image + comment, Free customer support + 1h onboarding

Choose Plan

Essentials

$150 / month

3 shipping carriers, 200 returns/exchange/complaints per mon, Automatic tracking, Attach images & comments, Store Credit, Bundles

Choose Plan

Plus

$249 / month or $2,544/year and save 15%

3 shipping carriers, 200 returns/exchange/complaints per mon, Three languages - English + two more, Attach images & comments to returns, One Special dealine per request type, Customize return form, Different return locations per carrier, Automatic tracking of returns

Choose Plan

PRO

$450 / month

Unlimited shipping carriers, 600 returns/exchange/complaints per mon, All in Essentials, Proforma, Customize the return form, Cancel group discounts (eg 3 for 2), Nudge Exchanges

Choose Plan

Premium

$479 / month or $4,764/year and save 17%

5 shipping carriers, 600 returns/exchange/complaints per mon, Rule customization, Nudge Exchanges, Upsell and Store credit, Cancel group discounts (eg 3 for 2), Proforma (international invoices), Custom costs

Choose Plan

Frequently Asked Questions

What is Returbo: Returns & Exchanges?

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

How much does Returbo: Returns & Exchanges cost?

Returbo: Returns & Exchanges offers multiple pricing tiers to fit different business needs: Enterprise: $1,124 / month or $10,788/year and save 20%, Starter: $29 / month, Core: $89 / month or $936/year and save 12%, Essentials: $150 / month, Plus: $249 / month or $2,544/year and save 15%, PRO: $450 / month, Premium: $479 / month or $4,764/year and save 17%.

Is Returbo: Returns & Exchanges easy to set up?

Yes, Returbo: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Returbo has completely changed the way we handle returns and exchanges. Customers can now swap items themselves, which saves us a ton of time and helps us keep the sales. Super smooth onboarding and an amazing team behind the app – highly recommend!

March 20, 2025
5.0

We started using Returbo about a month ago, and so far, we are very satisfied! It saves us time in our return and exchange process, making everything more efficient. The system also allows us to track return reasons and get a better understanding of which products are frequently returned and why. This insight is extremely valuable for improving our product selection and customer experience. Highly recommended for any business looking to streamline their return management!

March 12, 2025
5.0

Returbo is a highly userfriendly app with a great support team that is always easy to get in contact with. Because of our warehouse system, we stumbled upon some difficulties regarding implementation (not Returbo's fault), but thanks to Returbo's great efforts, the problems were solved quickly. The app itself is seamless and easy to work with. Great interface, and makes handling returns and exchanges ten times easier. The Shopify integration is 10/10.

February 26, 2025
5.0

Their flexibility and commitment to problem-solving have significantly impacted our returns process, reducing friction for both our team and our customers. With Returbo, we’ve found a partner who not only understands the complexities of global returns but also actively works with us to refine and improve the experience. We look forward to continuing this partnership. Show more

February 19, 2025
5.0

Fantastisk tjänst!, Smidigt med Postnord etiketter! Tack för grym support med! Show more

February 14, 2025

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