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Returbo: Returns & Exchanges icon

Returbo: Returns & Exchanges

5.0(Reviews)

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

Key Features

  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Pricing Plans

Enterprise

$1,124 / month or $10,788/year and save 20%

Unlimited shipping carriers, 1500 returns/exchange/complaints per mon, Dedicated development time, Dedicated account manager, All in Premium

Choose Plan

Starter

$29 / month

1 shipping carrier, 10 returns/exchange/complaints per month, Autogenerated returnslips

Choose Plan

Core

$89 / month or $936/year and save 12%

1 shipping carrier, 30 returns/exchange/complaints per month, Autogenerated returnslips, Two languages - English + one more, Automated variant exchanges, Complaints attach image + comment, Free customer support + 1h onboarding

Choose Plan

Essentials

$150 / month

3 shipping carriers, 200 returns/exchange/complaints per mon, Automatic tracking, Attach images & comments, Store Credit, Bundles

Choose Plan

Plus

$249 / month or $2,544/year and save 15%

3 shipping carriers, 200 returns/exchange/complaints per mon, Three languages - English + two more, Attach images & comments to returns, One Special dealine per request type, Customize return form, Different return locations per carrier, Automatic tracking of returns

Choose Plan

PRO

$450 / month

Unlimited shipping carriers, 600 returns/exchange/complaints per mon, All in Essentials, Proforma, Customize the return form, Cancel group discounts (eg 3 for 2), Nudge Exchanges

Choose Plan

Premium

$479 / month or $4,764/year and save 17%

5 shipping carriers, 600 returns/exchange/complaints per mon, Rule customization, Nudge Exchanges, Upsell and Store credit, Cancel group discounts (eg 3 for 2), Proforma (international invoices), Custom costs

Choose Plan

Frequently Asked Questions

What is Returbo: Returns & Exchanges?

Simplify your returns, exchanges, store credit, returns labels with self-registration & more A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. A post-purchase solution for your Shopify store. Our app has works with brands from the Nordics, United States, European Union and more with their returns, exchanges, and complaints with self-registration, autogenerated return labels, automatic tracking and more - all directly integrated into your website. Convert you returns into exchanges, improve customer retention, offer refunds, direct/instant exchanges, store credit, Upsell, and more! All in one place with Returbo. more Digital Return Form: Have your customer self-register their requests Return Shipping Slip: Autogenerates & sends the slips to your customers for you Email Notifications: Keep your customers in the loop throughout the process Attach Image & Comments: Make it mandatory or optional Exchanges: Make it easy for your customers to exchange their items

How much does Returbo: Returns & Exchanges cost?

Returbo: Returns & Exchanges offers multiple pricing tiers to fit different business needs: Enterprise: $1,124 / month or $10,788/year and save 20%, Starter: $29 / month, Core: $89 / month or $936/year and save 12%, Essentials: $150 / month, Plus: $249 / month or $2,544/year and save 15%, PRO: $450 / month, Premium: $479 / month or $4,764/year and save 17%.

Is Returbo: Returns & Exchanges easy to set up?

Yes, Returbo: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Vi har varit så nöjda med Returbo! Vi automatisera hela returflödet – vilket inte bara sparar oss värdefull tid, utan också gör att vi kan fokusera på det som verkligen driver verksamheten framåt. Samtidigt förbättrar det kundresan, eftersom våra kunder får en smidigare och snabbare returupplevelse.

May 17, 2025
5.0

Returbo facilitates our daily work with returns and complaints. It´s quick and smooth to make a return. The return form is easy and clear for the customer to fill out. I appreciate that it's easy to set up your own return reasons and to extract statistics. Highly recommend Returbo!

May 16, 2025
5.0

Returbo has transformed our returns and exchange flow, creating a more seamless experience for both our team and our customers. With their solution, customers can manage exchanges independently, which streamlines our operations, reduces manual work, and helps us retain revenue that might otherwise be lost.

May 12, 2025
5.0

I've used the service for a few months now and we're super happy with it. Easy to use and saves us so much time. Great customer service! I really recommend it! /Emma

May 7, 2025
5.0

We are super satisfied with our collaboration with Julia Söderqvist and Returbo, and we have drastically decreased the amount of customer support tickets as well as saved tons of time thanks to their service.

April 11, 2025

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