Returbo: Returns & Exchanges
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Why Choose Returbo: Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Enterprise
Unlimited shipping carriers, 1500 returns/exchange/complaints per mon, Dedicated development time, Dedicated account manager, All in Premium
Choose PlanStarter
1 shipping carrier, 10 returns/exchange/complaints per month, Autogenerated returnslips
Choose PlanCore
1 shipping carrier, 30 returns/exchange/complaints per month, Autogenerated returnslips, Two languages - English + one more, Automated variant exchanges, Complaints attach image + comment, Free customer support + 1h onboarding
Choose PlanEssentials
3 shipping carriers, 200 returns/exchange/complaints per mon, Automatic tracking, Attach images & comments, Store Credit, Bundles
Choose PlanPlus
3 shipping carriers, 200 returns/exchange/complaints per mon, Three languages - English + two more, Attach images & comments to returns, One Special dealine per request type, Customize return form, Different return locations per carrier, Automatic tracking of returns
Choose PlanPRO
Unlimited shipping carriers, 600 returns/exchange/complaints per mon, All in Essentials, Proforma, Customize the return form, Cancel group discounts (eg 3 for 2), Nudge Exchanges
Choose PlanPremium
5 shipping carriers, 600 returns/exchange/complaints per mon, Rule customization, Nudge Exchanges, Upsell and Store credit, Cancel group discounts (eg 3 for 2), Proforma (international invoices), Custom costs
Choose PlanKey Features
- Advanced customer capabilities
- Advanced email capabilities
Customer Reviews
Akkurat det vi trengte for internasjonale returer! Julia og Ellen har vært veldig behjelpelige med oppsett og onboarding og systemet er intuitivt så man kan sette opp mye på egen hånd. Vi ble så fornøyde med tjenesten at vi nå og bruker Returbo på innenlands returer. Anbefales!
Väldigt smidig tjänst som underlättar returer, både för oss som företag och våra kunder. Kommer användas ännu mer i framtiden! :)
Smidig lösning som minskat frikton och sparat tid för kundsupporten. Snabba på att hjälpa till vid frågor. Rekommenderas.
Vi är otroligt nöjda med Returbo och teamet bakom! Det här gänget är fantastiskt att arbeta med. De är lyhörda, engagerade och sätter oss som kund i första rummet hela tiden. Man känner verkligen att de bryr sig om vår verksamhet och vill att vi ska lyckas. Själva lösningen fungerar klockrent och är väldigt enkel att använda, både för oss internt och för våra kunder. Implementeringen var smidig och vi märkte snabbt hur mycket tid och administration vi sparade. Faktum är att kostnaden för att inte ha ett returhanteringssystem är betydligt högre i form av lönekostnader och ineffektiv hantering. Att investera i ett system som Returbo är en självklarhet allt annat är faktiskt dumsnålt. Vi kan inte göra annat än att varmt rekommendera Returbo och hela teamet!
Returbo har verkligen förenklat vårt returflöde. Det som tidigare krävde manuell hantering sker nu automatiskt och strukturerat, vilket sparar både tid och resurser. Den har förbättrat kundupplevelsen och supporten har dessutom varit snabb och hjälpsam. Vi kan varmt rekommendera Returbo till andra som vill förenkla sin returhantering.
Frequently Asked Questions
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