
Peek! ‑ Better Replay & Survey
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
Key Features
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
100 unique visitors/month, Session Recording, Shopify Integration, Ticket Support
Get Started FreeGROWTH
10,000 Unique Visitors/Mo, Custom Events, Custom Rules, Live Chat Support, +$10 for every additional 5,000 unique visitors
Frequently Asked Questions
What is Peek! ‑ Better Replay & Survey?
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
How much does Peek! ‑ Better Replay & Survey cost?
Peek! ‑ Better Replay & Survey offers multiple pricing tiers to fit different business needs: FREE: Free, GROWTH: $29 / month. Free trial available: Free trial available.
Is Peek! ‑ Better Replay & Survey easy to set up?
Yes, Peek! ‑ Better Replay & Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
OMG, I wish I had installed this app a lot earlier! It is so amazing to be able to see what people are doing on your website, and what UI confuses them. We just sent out a promotion with direct link to the landing page. And we saw someone going back and forth between the landing page and something else looking confused. So we added the line in red "Just start shopping and add items to cart to see the discount when you check out." to make it more clear. Visit https://olavie.com/collections/black-friday and see for yourself. Wasn't it a bit confusing without the text in red? Show more
Stopped working. Every session is now "Newark, NJ" and when clicked, I get: Not Found. Contact admin for valid URLs. I've contacted CartKit... Waiting for a response. If I don't hear from them soon, I'm uninstalling. Show more
Really like this app! Comes in very handy to see what your customers are doing and how to improve this. Show more
Super easy install, and clear session recording. very useful for understanding how customers are navigating the website. Show more
so far so good, keep the good work! and cross fingers for heatmaps coming soon! Thanks a lot for your effort :) Show more
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