
Peek! ‑ Better Replay & Survey
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
Key Features
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
100 unique visitors/month, Session Recording, Shopify Integration, Ticket Support
Get Started FreeGROWTH
10,000 Unique Visitors/Mo, Custom Events, Custom Rules, Live Chat Support, +$10 for every additional 5,000 unique visitors
Frequently Asked Questions
What is Peek! ‑ Better Replay & Survey?
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
How much does Peek! ‑ Better Replay & Survey cost?
Peek! ‑ Better Replay & Survey offers multiple pricing tiers to fit different business needs: FREE: Free, GROWTH: $29 / month. Free trial available: Free trial available.
Is Peek! ‑ Better Replay & Survey easy to set up?
Yes, Peek! ‑ Better Replay & Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
It’s good 4 stars. The app can’t see all that enter the website, but did grasp a better idea what the customer wants. Show more
All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us. Show more
It recorded my test video but it wasn't recognized as part of the quick onboarding. Will see how it records my actual traffic. Show more
pouco tempo de uso mas parece bom, vou testar e depois dou uma opinião mais correta. parece ter uma boa capacidade de gravação mas o plano gratuito e bem limitado a apenas ver a ação do cliente Show more
Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP! 4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones without contacting them first. The second time this has happened. They are fast with email responses and very pleasant. did not notice much of a drop in website speed. Show more
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