StoreCensus
Peek! ‑ Better Replay & Survey icon

Peek! ‑ Better Replay & Survey

4.7(Reviews)

Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback

Key Features

  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

FREE

Free

100 unique visitors/month, Session Recording, Shopify Integration, Ticket Support

Get Started Free

GROWTH

$29 / month

10,000 Unique Visitors/Mo, Custom Events, Custom Rules, Live Chat Support, +$10 for every additional 5,000 unique visitors

Free trial available
Choose Plan

Frequently Asked Questions

What is Peek! ‑ Better Replay & Survey?

Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback

How much does Peek! ‑ Better Replay & Survey cost?

Peek! ‑ Better Replay & Survey offers multiple pricing tiers to fit different business needs: FREE: Free, GROWTH: $29 / month. Free trial available: Free trial available.

Is Peek! ‑ Better Replay & Survey easy to set up?

Yes, Peek! ‑ Better Replay & Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

4.0

I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report. Show more

July 31, 2021
5.0

The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly Show more

July 31, 2021
5.0

This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended Show more

July 27, 2021
5.0

This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites! Show more

July 25, 2021
5.0

Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me! Show more

July 21, 2021

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