
Peek! ‑ Better Replay & Survey
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
Key Features
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
100 unique visitors/month, Session Recording, Shopify Integration, Ticket Support
Get Started FreeGROWTH
10,000 Unique Visitors/Mo, Custom Events, Custom Rules, Live Chat Support, +$10 for every additional 5,000 unique visitors
Frequently Asked Questions
What is Peek! ‑ Better Replay & Survey?
Record user sessions, understand your customer, and provide versatile surveys to improve your store See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more Convert visitors into customers. Replay full session recordings to understand UX Easy to read insights and ecommerce specific segmentation Build a connection with your customers with post-purchase surveys Easy to read insights take the guesswork out of why a landing is not converting Centralize survey responses to better understand user feedback
How much does Peek! ‑ Better Replay & Survey cost?
Peek! ‑ Better Replay & Survey offers multiple pricing tiers to fit different business needs: FREE: Free, GROWTH: $29 / month. Free trial available: Free trial available.
Is Peek! ‑ Better Replay & Survey easy to set up?
Yes, Peek! ‑ Better Replay & Survey is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store Show more
I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now. Show more
Great App! Does the job just perfectly and helps my business tremendously with tracking my visitors activity. Highly recommended ! Show more
love this app. i can see wha products customers seems to be interested in. the next tthing is this app is free. awesome Show more
Love it for the generous free plan! It works like a charm, highly recommended for beginners, very easy to use Show more
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