Re:amaze AI Helpdesk & Chat
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Frequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
After trying for 1 month, very disappointed that we cannot send our message via Reamaze when customers is not online in facebook messenger. And integration of Whatsapp business via Twillio is not as smooth as I thought, we cannot use our existing whatsapp business number which I find it absurd, other apps allow to use existing number but not with Twillio
Previously, we've used Freshdesk and Zendesk. We switched to Re:Amaze 6 months ago and couldn't be happier. The integration and flow from various channels like email, live chat, and social media is very tight and seamless. Our team is able to tackle 50% more live chat and email "tickets" compared to our previous help desk systems.
Previously, we've used Freshdesk and Zendesk. We switched to Re:Amaze 6 months ago and couldn't be happier. The integration and flow from various channels like email, live chat, and social media is very tight and seamless. Our team is able to tackle 50% more live chat and email "tickets" compared to our previous help desk systems.
The cost of Re:amaze is a bargain for what they offer. Chat, help desk, built in knowledge base – it truly is an all-in-one solution. It is very user friendly and easy to customize. The intents and workflows have improved our customer service automation and the integration with Shopify is flawless. Their support team is responsive and knowledgeable and was quick to resolve the few issues we encountered. We are very happy with our experience with Re:amaze!
Reamaze is amazing! There support is great and they are constantly improving the platform. We would highly recommend over other website chat and helpdesk solutions.
Shopify App Installs
Pricing Plans
Re:amaze Basic
Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications
Choose PlanRe:amaze Pro
Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications
Choose PlanRe:amaze Plus
Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications
Choose PlanEnterprise Custom
Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support
Choose PlanFrequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
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