Re:amaze AI Helpdesk & Chat
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Frequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We have been with Re:amaze for a while now and are really happy with the usability and the interface. Now just waiting for Instagram DM integration but we know that is in the hands of the IG gods. keep up the good work!
We are in the early stages of using ReAmaze, but so far we are very impressed. The additional functionality, automation, team management, and multi-brand serviceability far exceed our previous solution (Gmail in G-Suite). ReAmaze customer service has also been nothing short of exceptional. We are looking forward to utilizing more features, and giving our customers a better experience utilizing ReAmaze.
We highly recommend Reamaze especially for the feature set and outstanding customer support. We've used them for about a year or so now and can happily recommend them to anyone and our clients. Get to know the features and learn how to use them effectively to get the most bang out of your buck!
We tested Reamaze for a month before we launched our site. It's the best helpdesk software out there. Easy integration and FANTASTIC customer service. They've been available 24/7 to help me with any small (or big) changes. The Chatbot has decreased the time our Customer Service team has had to spend answering emails. The integrations are great. The interface is great. Can't say enough about the product and the team.
Amazing software that can automate away many tasks very easily due to their in depth link with Shopify & simple Bot / Workflow builder. We suspect the bot/workflow builder will save us a great deal of time as it can reply to customers without loosing that personal touch as it can link in real Shopify customer / order data. There is no longer any need for our customer service staff to look in Shopify for order details/to action refund/returns/create orders/etc. as it can all be done from Re:amaze, which will save a great deal of time. Their support has been amazing. We've requested some extra features with there Shopify integration and it was implemented/researched within 24 hours... can't get any better than that! We've tried many help desks, none are a patch on Re:amaze and it is at a good price point. Very happy customer
Shopify App Installs
Pricing Plans
Re:amaze Basic
Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications
Choose PlanRe:amaze Pro
Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications
Choose PlanRe:amaze Plus
Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications
Choose PlanEnterprise Custom
Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support
Choose PlanFrequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
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