Re:amaze AI Helpdesk & Chat
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
- Advanced email capabilities
Frequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Very convenient, and staff is very helpful! Any questions, and they answer super fast. Thank you so much
Impressive! Still on the trial but so far it has been a joy to use. I have yet to go through all the features but it has far more than Combidesk/Zendesk. Extremely satisfied!
The app has been amazing so far. Very easy to keep communication lines with customers. Highly recommended for small businesses.
10/10! This app has made it easy to communicate with customers effortlessly and in a timely manner. The support team is always very kind and helpful. We have 3 separate companies using this platform! Endless possibilities! I do wish that there were more recent YouTube videos as the app does update a lot and my lack of braincells requires more visualization rather than reading but still 100% satisfied!
Ok, I love this app. I've had it for a few weeks and haven't had time to get all of the features working, but already my life is so much easier. Instagram, Facebook, email and chat all on one dashboard. My customers are responding very well to it and many more convos are coming in. They even have commented that they like seeing my photo in the avatar spot. Since I have active social media it is fantastic to not have to visit each platform many times per day to look for comments and questions. The only thing that I can find that needs improvement is that I wish that the app would default to newest received messages 100% of the time. When I am on the run it is annoying to have to reset it. The pop-up doesn't always go top the correct chat. Other than that, I love this. I highly recommend it. Game changer that helps me help my customers so much more easily. worth every penny,
Shopify App Installs
Pricing Plans
Re:amaze Basic
Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications
Choose PlanRe:amaze Pro
Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications
Choose PlanRe:amaze Plus
Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications
Choose PlanEnterprise Custom
Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support
Choose PlanFrequently Asked Questions
What is Re:amaze AI Helpdesk & Chat?
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged
How much does Re:amaze AI Helpdesk & Chat cost?
Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.
Is Re:amaze AI Helpdesk & Chat easy to set up?
Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
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