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Re:amaze AI Helpdesk & Chat icon

Re:amaze AI Helpdesk & Chat

4.4(141 Reviews)
Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

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Key Features

Frequently Asked Questions

What is Re:amaze AI Helpdesk & Chat?

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

How much does Re:amaze AI Helpdesk & Chat cost?

Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.

Is Re:amaze AI Helpdesk & Chat easy to set up?

Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Reamaze has become an integral part of running our e-commerce business! It has made managing our customer service and social media responses so much more efficient and we can't imagine helping our customers without it. The most helpful feature for us is having all of the customer's information (order #, tracking number, past correspondences, etc.) on the same window as the email so that we can quickly and effectively help our customers without having to go to other websites to gather that information. Reamaze is also very cost effective compared to other similar platforms. It might not have the prettiest design but functionally it can hang with the top platforms. 5 stars, hands down!

January 4, 2021
5.0

We have been with re-amaze for around 3 weeks now, and I would say that their customer service is great! Every time I have a question or doubt they respond in a very kind and quick way. Also, the way to set it up is very friendly and easy. There a lot of content and information to learn how to work with it.

December 8, 2020
5.0

I highly recommend Reamaze. The feature set are great and it has outstanding customer support. Staff is amazing.

December 1, 2020
5.0

Wow! Tightest integration with Shopify I've seen yet. Over the years we went from FreshDesk to Zendesk to HelpScout and now this app. Every function and detail is so thoroughly thought through and support is responsive. We're done looking for the perfect help desk software for our small business, found it. Thanks!

November 30, 2020
5.0

Been using ReAmaze for like 3 months already. Awesome app. And definitely I can recommend for businesses with 3+ support teams! 1. Saves tons of time by keeping all tickets in one place: - Convenient filtering by STORES and ticket types - Single interface for tickets from various channels: email, Facebook direct and comments, etc. 2. Increases support quality by reducing the people factor 3. Eases the communication inside the team: allows convenient internal messages, etc. 4. Helps panning the support team load, providing easy-to-use, yet comprehensive reports 5. Saves time and helps managing the support team, by providing simple automation features 6. Finally, the support team DOES offer solutions. Not always the way I want or 100%-bullet-proof, but still those are solutions. Never was left alone with my issues

November 24, 2020

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 477
116 installs
116
W45
1 installs
W46
38 installs
38
W47
100 installs
100
W48
40 installs
40
W49
65 installs
65
W50
15 installs
15
W51
16 installs
16
W52
9 installs
W53
20 installs
20
W02
31 installs
31
W03
26 installs
26
W04

Pricing Plans

Re:amaze Basic

$29 / month or $313.20/year and save 10%

Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications

Choose Plan

Re:amaze Pro

$49 / month or $529.20/year and save 10%

Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 1K Free Push Notifications

Choose Plan

Re:amaze Plus

$69 / month or $745.20/year and save 10%

Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, SSO, 2K Free Push Notifications

Choose Plan

Enterprise Custom

$899 / month

Customizable Features, Ticket Volume Based or Annual Pricing, Hands-On Service and Training, Dedicated Priority Support

Choose Plan

Frequently Asked Questions

What is Re:amaze AI Helpdesk & Chat?

Deliver smarter support with our AI Agent, chatbot and live chat—built into a multichannel helpdesk. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. Re:amaze is an AI-powered helpdesk built to support your customers and grow your business. Easily manage email, live chat, social, SMS, and calls from a single inbox. Use AI to write replies, suggest responses, and automate tasks so your team can move faster and stay consistent. Track conversations alongside orders, revenue, and reviews to stay organized and keep customers coming back. more Unify email, social, SMS, voice conversations for all stores in a single inbox Manage, modify, and create Shopify orders directly in customer support and chats Use AI to write replies, build chatbots, summarize, and create FAQ articles Automate common tasks and patterns with data and rules to save time Satisfaction surveys, status pages, push notifications to keep customers engaged

How much does Re:amaze AI Helpdesk & Chat cost?

Re:amaze AI Helpdesk & Chat offers multiple pricing tiers to fit different business needs: Re:amaze Basic: $29 / month or $313.20/year and save 10%, Re:amaze Pro: $49 / month or $529.20/year and save 10%, Re:amaze Plus: $69 / month or $745.20/year and save 10%, Enterprise Custom: $899 / month.

Is Re:amaze AI Helpdesk & Chat easy to set up?

Yes, Re:amaze AI Helpdesk & Chat is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Get Re:amaze AI Helpdesk & Chat

View on Shopify App Store

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