PrettyDamnQuick (PDQ)

PDQ has been a game-changer for our company! Our operations and customer experience have really been taken to the next level. What we love most about it: Multi-location checkout logic: ensures that our customers receive their orders from the nearest location with available inventory for faster delivery and happier customers. Accurate live rates at checkout, based on proximity and inventory. This ensures reliable shipping options. PDQ’s smart rate shopping: intelligently batches orders and selects the best match label, so that we get the most cost-effective shipping rates from USPS, FedEx, and even integrate with our 3PL providers. This helps us save on shipping costs while ensuring on-time deliveries. The support team at PDQ has been exceptional. They’re always happy to help and their expertise and dedication have been invaluable to our success. Thanks to PDQ we’ve been able to implement a top-notch omnichannel fulfillment strategy. By managing operations with multiple 3PLs, we’ve streamlined our processes and improved our efficiency with various carriers and delivery types. We highly recommend PDQ to any brand looking to optimize sales, fulfillment, CX and are grateful for PDQ’s outstanding solutions and support! Show more

Even though we were founded more than 40 years ago, we continue to be growth-minded and look to technology to continually enhance the customer experience for our luxury fashion brand. We found the PrettyDamnQuick team and technology to be second to none. Since moving to PDQ we’ve seen all of our key metrics improve. They have been a true partner every step of the way: their expertise extends itself to every part of the fulfillment process. No matter what we need, they have been able to provide a single-source solution that enables us to scale as seamlessly as possible. With PDQ, you're getting a powerful, cohesive platform from checkout to delivery, plus you’re partnering with an expert company with an unparalleled approach to service. Love the team and the product! Show more

Our switch to PrettyDamnQuick was one of the best decisions we ever made! Our previous shipping app was inefficient and holding us back, and customers were getting frustrated. With PDQ’s rapid workflows, exceptional management, and countless shipping options, we’ve saved hours of time and manpower, lowered costs, and increased our shipping revenues dramatically. What’s more, the PDQ team is always available, professional, hands-on, and dedicated to ensuring every order is profitable and that every customer is as happy as possible. PDQ also made it easy to provide a bespoke experience to influencers who sample our products and are key to our customer acquisition. I highly recommend signing up with PDQ. Show more

PrettyDamnQuick is a major upgrade from our previous tools. All of our delivery options are in one place and we use PDQ's automations to save hours of work per week (which is huge for our small-but-growing team). We ship wine all over the country and when it comes to local delivery in NYC, PDQ has integrated seamlessly with our courier's platform to provide our customers the best experience possible. New features are added every 2-3 weeks that are easy to pick-up and immediately implement. Additionally, PrettyDamnQuick has the best support team that is always willing to develop and customize to our needs. We highly recommend PrettyDamnQuick for any business looking to tremendously streamline their shipping processes! Show more

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS. Show more