PrettyDamnQuick (PDQ)

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS. Show more

If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business. Show more

PrettyDamnQuick is a major boost to our eCommerce operation. The app gives us a crucial layer of visibility and flexibility and complements our 3PL really well. The integration is seamless and it gives us much more value from our 3PL (Rakuten) with features like real-time post-shipment tracking, seamless handling of our pre-orders, and more.. We couldn't be happier with PrettyDamnQuick both app and team. If you work with a 3PL, try it, it’ll add peace of mind and show you where to optimize very quickly. Show more

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not. Show more

An excellent solution for our needs. Excellent support team helping out to solve our problems. PDQ went hand in hand with us to tailor and fit the product into our needs. Highly recommend it if you need a sound system for managing order shipping. Show more