PostCo Returns & Exchanges
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Why Choose PostCo Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
FlexReturn
Unlimited returns, Checkout+ available, Branded returns portal, All features in Premium, Instant exchange + AI agent*
Get Started FreeBasic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanKey Features
- Advanced analytics capabilities
- Advanced workflow capabilities
- Advanced customer capabilities
Customer Reviews
The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.
PostCo has significantly improved our returns and exchanges flow. It provides clear and insightful information to customers while giving our team everything needed to easily review, approve, or reject requests. The process is seamless and well structured, which has made handling returns far more efficient. The setup support was always helpful and responsive, and we’re very happy with the app and the experience.
Excellent App, which is the best by far when it comes to returns and exchanges!
Fairly simple process, which is great - very thorough support, unlike previous platforms we've been on. And always open to feedback and assistance with updating things for us as well.
Great app, lots of options for upselling if items are no longer available. Easy to use for my team
Frequently Asked Questions
Shopify App Installs
No install data available
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