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PostCo Returns & Exchanges
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Why Choose PostCo Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
FlexReturn
Unlimited returns, Checkout+ available, Branded returns portal, All features in Premium, Instant exchange + AI agent*
Get Started FreeBasic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPlatform
All apps included, + Returns & exchanges, + Order editing (replace $199/mo apps), + Upsell (replace $199/mo apps), Multi-item & instant exchange +more, Address change, add products +more, Upsell at cart, checkout & post-purchase
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlatform
All apps included, + Returns & exchanges, + Order editing (replace $199/mo apps), + Upsell (replace $199/mo apps), Multi-item & instant exchange +more, Address change, add products +more, Upsell at cart, checkout & post-purchase
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanKey Features
- Advanced workflow capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
We’ve been using PostCo for our returns process and have been extremely happy with it. It has made a real difference to the way we manage returns, significantly reducing the number of support tickets and making the whole process much more streamlined for both our team and our customers. The platform is very easy to use, and our customers find the returns process straightforward and intuitive. From a staff perspective, it has also made managing returns much simpler and more efficient. For a fashion brand, we particularly appreciate how customisable PostCo is. It allows us to tailor the returns experience to suit our business and our customers, rather than having to work around a one-size-fits-all system. Another real strength is the team behind PostCo. They are incredibly helpful, responsive and accommodating, and whenever we have needed support, they have been there to help us find a solution. It feels like they genuinely care about their customers and are willing to go the extra mile. Overall, we are very happy with PostCo and would highly recommend it to other fashion brands looking to streamline and improve their returns process.
Its been amazing so far,Melisa has been amazing to work with and anything urgent we needed she jumped in and helped to fix it! Its helped our customers and us have a better experience with our brand and purchasing. Thank you so much and look forward to future movements with the business
Love the experience - works great!
Couldn't be more satisfied! The support team is fast and efficient and the portal works very well
This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!
Frequently Asked Questions
Shopify App Installs
No new installs recorded in the last 12 weeks
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PostCo Returns & Exchanges Market Intelligence
Active Installs
70
Market Penetration
0.0%
of 4,786,323 active stores