PostCo Returns & Exchanges
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Why Choose PostCo Returns & Exchanges?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
FlexReturn
Unlimited returns, Checkout+ available, Branded returns portal, All features in Premium, Instant exchange + AI agent*
Get Started FreeBasic
20 returns/month, 1 location, 1 carrier, Same product exchange, Auto refunds and store credit
Choose PlanPro
All Basic, 100 returns/month, 2 locations, Unlimited carriers, Unlimited workflows, Advanced exchange, International returns, Instant exchange
Choose PlanPlatform
All apps included, + Returns & exchanges, + Order editing (replace $199/mo apps), + Upsell (replace $199/mo apps), Multi-item & instant exchange +more, Address change, add products +more, Upsell at cart, checkout & post-purchase
Choose PlanPremium
All Pro, 300 returns/month, Unlimited locations, Higher-value exchanges, Bonus credit, Apps integration, Questions & insights, Priority support
Choose PlanPlatform
All apps included, + Returns & exchanges, + Order editing (replace $199/mo apps), + Upsell (replace $199/mo apps), Multi-item & instant exchange +more, Address change, add products +more, Upsell at cart, checkout & post-purchase
Choose PlanPlus
All Premium, 600 returns/month, ERP and WMS integrations, Custom integrations, Dedicated accounts manager
Choose PlanKey Features
- Advanced workflow capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Love the experience - works great!
Couldn't be more satisfied! The support team is fast and efficient and the portal works very well
This app has helped us save time and freed us from the hassle that exchanges often create for our business. We now have a clean, professional-looking platform with tracked shipping and full control over our data. The team behind it is very helpful and takes all matters seriously. They also offer API access and custom adjustments that other apps simply don’t provide. Thank you for a really great app!
I highly recommend PostCo to anyone looking for a reliable returns portal. The support team is absolutely incredible, they are everything! Over the last two years, they have implemented so many great features that have made our process so much smoother. The recent integration with New Zealand Post has been a massive win for us. It has made our returns side so much more accessible and user-friendly for our customers here in NZ. If you want to make returns easy for both your team and your shoppers, this is the app to use. Thanks again to the team for all the support!
The app works well, but support changed our default language without permission after I asked a simple question. It is unacceptable to modify customer settings without notification or consent.
Frequently Asked Questions
Shopify App Installs
No install data available
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PostCo Returns & Exchanges Market Intelligence
Active Installs
70
Market Penetration
0.0%
of 4,786,323 active stores