Pixels ‑ Print On Demand

I'm not sure why they have a bad review. Their shipping is way faster even during covid than any of the other Print On Demand Companies and their products are AMAZING. I am a professional full time artist and have shopped many places for quality prints and they are by far the best!

Choose Pixels if you: - Want to work with an application that hasn't been updated since 2013. - Enjoy the idea of being forced to manage your products across three different websites instead of just your own. - Prefer paying 250% more for shipping than you would with any competitor app. - Don't care about being able to set the price of your products (could be $30 today, $90 tomorrow). - Prefer working with a company that has only one rude and unhelpful support person, who makes it very clear that they don't care about your problems. Don't be an idiot like me, thinking "Fine Art America, that means high-quality prints for my customers!". This app is trash. Avoid like the plague.

I've been using pixels as my art printing company for over 5 years. Their quality is great. I just started my shopify store and the base price is even less through the shopify/pixels integration than through my FAA site! I contacted technical support to find this out as i was confused why my prices were different on shopify than through Fine Art America. They responded very quickly and explained why this was - great support and service. That's huge! And the app is free! I would definitely recommend this app.

I have had this app for a couple of months. I recently realized that the app is not syncing pricing properly with my Shopify store. The worst example is T-shirts that should retail for $28 being listed in my store at $19. I have been dealing with support for over a week to resolve this issue. At first, they kept thinking I was complaining about the way they bill and kept insisting that the discrepancy was because I was logged in and seeing my cost, not the retail price (not true). After I feel I finally had them understanding the issue, I have gone 5 business days without a response. I did call in after finally finding a number, but the number leads only to order fulfillment support. The person I spoke with was very kind and willing to help, but she didn't have access or experience to help with the issue. She did leave a bunch of notes on my case, but I still haven't received a reply. I choose pixels because of their reputation for quality printing, but this lack of support for something as important as the wrong prices syncing to my store and causing me to lose money with every product sale is unacceptable. I even have the advanced shipping rules and upgraded subscription setup to avoid losses with shipping. I didn't think I would have to worry about their app incorrectly doing math on the product prices. At this point, I cannot recommend this app to anyone.

Wow…I agree with everything I’ve heard and it’s not cool to be the slow one because once you discover comments like these...your trying to figure out why it is not working and I just spent days on this?! All in all, what do you do now ? Pricing is too inconsistently changing not dependable so do you drop shop yourself? What gives ?!