StoreCensus
ParcelWILL Returns & Exchange icon

ParcelWILL Returns & Exchange

Unclaimed Listing
Managed by StoreCensus • Not verified
Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal. Returns Management app provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications. Returns Management app provides a clear, flow-based solution for handling all returns and returns and exchanges requests from customers. Store owners can create flexible returns policies and returns and exchanges rules for different products based on various scenarios. Customers can easily submit returns and exchanges requests through an embedded public returns portal on the storefront and stay updated on their returns status via automated email notifications. more Exchanges for different items and flexible refunds (store credit, gift card) Self-service returns portal and email notifications to drive customer loyalty Unlimited carrier integrations for better return label rates and free pickup Support USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, and Evri Built for Shopify & Auto-tracking return shipment status
4.9
432 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose ParcelWILL Returns & Exchange?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Free

Free

6 returns per month, Manage returns in one place, Branded return page, Return labels, Multi-language, Return rules, Email notifications

Get Started Free

Essential

$20 / month or $192/year and save 20%

All Free features, Flexible customizable refund solutions, Flexible exchanges, Restocking fee and return shipping fee, Better rate labels, Embedded return page, Customer account return widget, Customize page domain

Choose Plan

Essential

$29 / month or $276/year and save 21%

All Free features, Flexible customizable refund solutions, Flexible exchanges, Restocking fee and return shipping fee, Better rate labels, Embedded return page, Customer account return widget, Customize page domain

Choose Plan

Professional

$59 / month or $552/year and save 22%

All Essential features, Exchange upsell, Unlimited carrier connection, Free pickup, Workflows, Auto-track return shipment status, Returns advanced analytics, Onboarding support

Choose Plan

Professional

$99 / month or $948/year and save 20%

All Essential features, Exchange upsell, Unlimited carrier connection, Free pickup, Workflows, Auto-track return shipment status, Returns advanced analytics, Onboarding support

Choose Plan

Enterprise

$239 / month or $2,268/year and save 21%

Returns webhooks, Custom integrations, Advanced analytics, Dedicated priority support, Customer success manager

Choose Plan

Enterprise

$299 / month or $2,868/year and save 20%

Returns webhooks, Custom integrations, Advanced analytics, Dedicated priority support, Customer success manager

Choose Plan

Key Features

  • Advanced integration capabilities
  • Advanced support capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Customer Reviews

4.9
432 reviews
Anonymous
2026-02-22

Worst customer service ever. Avoid this app! Their customer service is a total mess. They told me they’d get back to me in 2 hours, but instead, they emailed me for an RMA number after just 21 minutes. When I didn't reply within 5 minutes, they just closed the case. Also, be warned: they never refund unused return labels. When I threatened to file a claim and report them to Shopify, they offered a measly $20 coupon as a bribe snd refunded. Think twice before using this app.

Anonymous
2026-02-17

No review text provided.

Anonymous
2026-02-03

No review text provided.

Anonymous
2026-01-27

great!

Anonymous
2026-01-13

No review text provided.

Frequently Asked Questions

Shopify App Installs

No install data available

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