Packlink PRO Shipping Platform

Unfortunately i have to rewrite my review. Even though I Had/have a great personal consultant with packlink who helped me getting startet with it, the customer service is one of the worse i ever had to deal with - to a point that they wouldn't even answer anymore - to my latest Emails on OPEN CASES. When you buy a label with packlink and your well packed product arrives damaged, they will NOT refund your shipping costs and your product value or reshipping costs, having unrealistic requests of photographs from different angles and layers of packaging made by the customer BEFORE they open the package ... hello???? Sorry but after losing the time stone, not even doctor strange can turn back time and tell his customer to take picture before opening the package. Besides this u get the info after weeks when it's 100% certain the customer threw the damaged package away and there is no chance these pictures can be done. + you don't get that information on first hand when you talk to the support directly - there they only tell you to send a photo of the damaged packaging and 1 photo from the damaged product - the crazy requests come via email after weeks. In which scenario does someone contact an already disappointed customer after weeks to ask for a variety of pictures, apart from the fact that no customer will still keep damaged packaging and products around. TOTAL DISAPPOINTMENT and in my eyes very rude and not trustworthy Show more

Ottimo servizio. Ciro del servizio clienti è sempre super gentile e disponibile. Ho fatto diverse spedizioni con loro e mai nessun problema. Prezzi ottimi. Consigliato!!! Show more

Me ha atendido Antonio Funes. Un servicio de primera y sobre todo mucha paciencia. Gracias. Lo recomiendo sin duda Show more

Ottima, mi ci sto trovando molto molto bene! Il responsabile che mi ha seguita è stato molto disponibile ed efficiente! Show more

Sebbene Packink sia abbastanza intuitiva come applicazione senza il prezioso aiuto della Signora Eleonora Tacchi non sarei stata in grado di far funzionare tutto così in fretta, il suo supporto è stato indispensabile per me, mi ha aiutata con gentilezza professionalità e pazienza Show more