Packlink PRO Shipping Platform

UPDATE: I realised when you subscribed to PackLink, someone from their team will get in touch with you and ask you to leave to a review (which explains why they have lots of good reviews but look at their reviews on Trustpilot!). However, after a year of using PackLink, I can say their customer service is crap. Their processes are poor and don't make sense. The staff on the chat is not knowledgable and always tell you someone will recontact you but no one ever does. I have written emails to them but never ever had a reply. AVOID! WRITTEN BEFORE REALISING THEIR CUSTOMER SERVICE IS BAD: Received excellent service from Alan who helped me set up PLP for my small business. He was here for me every time I had a question! Really good prices and everything is pretty easy to us so go for it!! Show more

Quand tout vas bien et que le client n'indique pas colis non reçu , packlink est correct. Par contre avec colissimo, ils disent; on peux rien faire avec colissimo, c'est eux qui traite les réclamation veuillez les contacter. Mais alors à quoi ça sert de passer par vous ? si vous nous aider pas avec colissimo Show more

Davide B è stato molto paziente e cordiale, mi ha dato tutto il supporto di cui avevo bisogno per utilizzare questo servizio! Show more

La app funciona muy bien en Shopify, es facil para usar y conviene que los datos del cliente ya estan introducidos. Gracias a Carmen de Packlink por su servicio. Show more

The app stopped after a while then I had very helpful telephone support. Overall I have a good impression of the UK worldwide. Show more