StatusPro ‑ Order Status
Apply custom statuses to your orders and keep customers updated on order progress Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. more Send auto emails to customers (or third parties) when order status changes Order status page integration - show your own custom order progress timeline Order lookup page allows customers to easily check order progress anytime Update order status via QR code scan on your smartphone Set order due dates to help manage your orders and set customer expectations
Key Features
- Advanced integration capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Simple Plan
200 orders per month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, 6 months data retention
Choose PlanEssential Plan
1000 orders per month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, 1 year data retention, Webhooks
Choose PlanPro Plan
2000 orders per month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, 1 year data retention, Webhooks, Flow & API
Choose PlanEnterprise
4000 orders per month, Unlimited statuses, Email notifications, Order lookup page, Status page integration, 1 year data retention, Webhooks, Flow & API
Choose PlanFrequently Asked Questions
What is StatusPro ‑ Order Status?
Apply custom statuses to your orders and keep customers updated on order progress Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. more Send auto emails to customers (or third parties) when order status changes Order status page integration - show your own custom order progress timeline Order lookup page allows customers to easily check order progress anytime Update order status via QR code scan on your smartphone Set order due dates to help manage your orders and set customer expectations
How much does StatusPro ‑ Order Status cost?
StatusPro ‑ Order Status offers multiple pricing tiers to fit different business needs: Simple Plan: $9 / month, Essential Plan: $19 / month, Pro Plan: $29 / month, Enterprise: $99 / month.
Is StatusPro ‑ Order Status easy to set up?
Yes, StatusPro ‑ Order Status is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
I love this app. It really helps us stay connected with the customer after the sale. While our one of the kind pieces are being made. Response of support and a clean interface. Show more
Amazing app with great service. Daryl and the team are so easy to deal with and go above and beyond to help answer any questions. Would highly recommend this app. Since we implemented StatusPro we're never had a message from a client asking about their order status, saving us so much time to focus on growth. Show more
Extremely helpful and fast responses! Perfect for our small business! Show more
We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates. Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication. We definitely recommend StatusPro. Show more
Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing. Show more
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