Omnisend Email Marketing & SMS

I love Omnisend! The platform is really easy to use, with a clean and intuitive interface that makes running campaigns simple. The pricing is also very fair — definitely much more affordable than Klaviyo. What I appreciate the most is the support. My customer success manager, Danyu, has been amazing. She’s professional, responsible, and always takes the time to guide me whenever I need help. She doesn’t just answer questions, she gives thoughtful advice and practical solutions that really make a difference. On top of that, she’s such a kind and approachable person, which makes working with her a great experience. With Danyu’s help, plus Omnisend’s 24/7 customer service team that always responds quickly, I feel fully supported. Omnisend isn’t just a platform — it feels like having a team that truly cares about my success.

Omnisend is extremely efficient to use, with a highly user-friendly UI and thoughtful design in every operational detail. Their customer service responds online very promptly—typically with a real person addressing our various questions within ten minutes. We've been long-term users for years, spending a few thousand dollars monthly on fees, but the cost-performance ratio is still very high. The account manager provides us with plenty of global perspectives and professional advice. I hope Omnisend continues to grow stronger and stronger.

We really enjoy using Omnisend, it integrates seamlessly with Shopify, which makes our workflow so much smoother. The platform is very intuitive and easy to navigate, which saves us a lot of time. The support team and our account manager have been excellent, always responsive, helpful, and genuinely willing to listen to our suggestions and new ideas. It’s great to work with a platform that values feedback and continuously improves. Highly recommended!

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