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Synctrack: Returns & Exchanges icon

Synctrack: Returns & Exchanges

4.9(Reviews)

All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

FREE

Free

Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window

Get Started Free

PROFESSIONAL

$11.99 / month or $115.10/year and save 20%

Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation

Choose Plan

PROFESSIONAL

$19.99 / month or $191.90/year and save 20%

All features in Free, plus, Exchange for different variant, Refund to gift card, discount code, Refund to online bank transfer, Return/Exchange fee, Custom sub domain, Multi-language, Remove Synctrack branding

Choose Plan

Premium

$49.99 / month or $479.90/year and save 20%

Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development

Choose Plan

Enterprise

$149 / month or $1,438.99/year and save 20%

Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS

Choose Plan

ENTERPRISE

$149.99 / month or $1,438.99/year and save 20%

Access to all up-to-date features, Multi-store: 2+ stores, Integrate your preferred WMS, Returns API & Webhook, Manage access for your team members, Custom integrations, Custom advanced analytics, Dedicated onboarding support

Choose Plan

Frequently Asked Questions

What is Synctrack: Returns & Exchanges?

All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post

How much does Synctrack: Returns & Exchanges cost?

Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, PROFESSIONAL: $19.99 / month or $191.90/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%, ENTERPRISE: $149.99 / month or $1,438.99/year and save 20%.

Is Synctrack: Returns & Exchanges easy to set up?

Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

4.0

This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it. Show more

September 26, 2023
5.0

This app is good, I am using it on my website., customer support is really great. And this app is working much smoothly on my website Show more

June 28, 2023
5.0

Great product along with great customer support. they did specific customization according to my requirement. Kudos to Tracy for awesome communication. All HAIL to HEROES! Show more

May 31, 2023
5.0

Great experience all round. Customer service is 11/10 App is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than Aftership Returns (this is coming from an ex-Aftership customer). Don't walk, run to get this app, you'll love it! Show more

April 4, 2023
5.0

Tracy from Omega has been very helpful with onboarding us onto this app. Initially the app had few bugs but she worked with us closely to have the bugs resolved quickly and the app seems to be more stable now. The app has all the necessary features for a returns centre but there are still areas the app can improve on like using your own domain, a more professional landing page for the customer returns login, better email templates as currently they are very basic. But overall impressed with the support from the developers. Highly recommend installing this if you haven't already done so as you are in for a lifetime deal as they are offering the app to be free for the first 100 customers! Show more

March 27, 2023

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