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Synctrack: Returns & Exchanges icon

Synctrack: Returns & Exchanges

4.9(Reviews)

All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post

Key Features

  • Advanced workflow capabilities
  • Advanced sales capabilities
  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

FREE

Free

Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window

Get Started Free

PROFESSIONAL

$11.99 / month or $115.10/year and save 20%

Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation

Choose Plan

PROFESSIONAL

$19.99 / month or $191.90/year and save 20%

All features in Free, plus, Exchange for different variant, Refund to gift card, discount code, Refund to online bank transfer, Return/Exchange fee, Custom sub domain, Multi-language, Remove Synctrack branding

Choose Plan

Premium

$49.99 / month or $479.90/year and save 20%

Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development

Choose Plan

Enterprise

$149 / month or $1,438.99/year and save 20%

Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS

Choose Plan

ENTERPRISE

$149.99 / month or $1,438.99/year and save 20%

Access to all up-to-date features, Multi-store: 2+ stores, Integrate your preferred WMS, Returns API & Webhook, Manage access for your team members, Custom integrations, Custom advanced analytics, Dedicated onboarding support

Choose Plan

Frequently Asked Questions

What is Synctrack: Returns & Exchanges?

All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post

How much does Synctrack: Returns & Exchanges cost?

Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, PROFESSIONAL: $19.99 / month or $191.90/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%, ENTERPRISE: $149.99 / month or $1,438.99/year and save 20%.

Is Synctrack: Returns & Exchanges easy to set up?

Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner. Show more

April 10, 2024
5.0

Great Support! Easy to Use Show more

April 9, 2024
5.0

The application deserves 10 stars. It is beautiful and deserves it Show more

April 3, 2024
5.0

Joyce helped me remove the brandmark as well as immediately setup a new custom domain for the return & exchange portal. She also told me any information that I needed and in my case it was related to any hidden costs for using the app, which she has assured me that there is no fee or anything. I am excited to build a relationship with Synctrack and take advantage of its features. Show more

April 1, 2024
5.0

Exceptional support! We're thrilled with this app. I had a few questions and needed to contact support! Show more

March 22, 2024

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