Synctrack: Returns & Exchanges
All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
Key Features
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
No install data available
Pricing Plans
FREE
Branded return page, Drag drop emails, Return labels, Basic refunds & exchanges, In-app create returns, Blocklist, Return window
Get Started FreePROFESSIONAL
Exchange for different variant, Multi-language, Custom subdomain, Return/Exchange fee, Refund discount code, Translation
Choose PlanPROFESSIONAL
All features in Free, plus, Exchange for different variant, Refund to gift card, discount code, Refund to online bank transfer, Return/Exchange fee, Custom sub domain, Multi-language, Remove Synctrack branding
Choose PlanPremium
Condition-based workflow, Shopify sync, Store credit, Auto request approval, Exchange for other products, Bonus credit, CNAME, Custom development
Choose PlanEnterprise
Multi-store: 2+ stores, Custom integration, Dedicated priority support, Returns webhooks, Returns API, Manage access for your team members, Custom analytics, Integrate your preferred WMS
Choose PlanENTERPRISE
Access to all up-to-date features, Multi-store: 2+ stores, Integrate your preferred WMS, Returns API & Webhook, Manage access for your team members, Custom integrations, Custom advanced analytics, Dedicated onboarding support
Choose PlanFrequently Asked Questions
What is Synctrack: Returns & Exchanges?
All-in-one returns and exchanges solution to reduce refunds: automated return management, etc Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! Having trouble converting returns into revenue? Synctrack Returns & Exchange is here to help you. Automate approvals and rejections easily using return workflow. Boost customer return journey & recover sales with stunning custom return portal and dynamic exchange resolution instead of refund. Plus, integrate with 100+ logistics & WMS, also easily sync all return orders with Shopify orders for centralized management. Saving time for your return management today with our 24/7 live chat support! more Return workflow: automate different return flows based product and order info Self-service returns portal and email notifications: to drive customer loyalty Encourage refund with: store credits, gift card, discount code or bank transfer Seamlessly integrates with Shopify: auto-sync loop returns status to Shopify Multi-integrated logistics: Shiprocket, Shippo, Easypost, FedEx, Australia Post
How much does Synctrack: Returns & Exchanges cost?
Synctrack: Returns & Exchanges offers multiple pricing tiers to fit different business needs: FREE: Free, PROFESSIONAL: $11.99 / month or $115.10/year and save 20%, PROFESSIONAL: $19.99 / month or $191.90/year and save 20%, Premium: $49.99 / month or $479.90/year and save 20%, Enterprise: $149 / month or $1,438.99/year and save 20%, ENTERPRISE: $149.99 / month or $1,438.99/year and save 20%.
Is Synctrack: Returns & Exchanges easy to set up?
Yes, Synctrack: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
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I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions. This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns. Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit. You can customize the return page with your logo, images, colors, etc. This is very personalized and professional. I would give both the customer service and the app 10 stars if I could. Show more
Recently integrated Synctrack Returns & Exchanges app. It includes all the features that we were looking for. Easy to understand and user friendly interface. Appreciation of customer support(Tracy) for immediate query resolution and patience. Highly recommending this app for everyone who is willing to setup return and exchange...!! Show more
I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution. Show more
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