StoreCensus
Navidium Returns & Exchanges icon

Navidium Returns & Exchanges

Unclaimed Listing
Managed by StoreCensus • Not verified
Automate returns or exchanges with incentivized store credit and exchanges or upsell free returns. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. Allow customers to redo their orders instantly with a fully automated and rule-based returns and exchange portal. Route shipping insurance claims directly to your own internal portal to save time on customer service requests. Easy to set up so you aren't stuck in a loop of trying to increase store revenue while dealing with replacement orders, warranties, or other day-to-day operations like damaged, missing, or wrong-sized items. Upsell free returns and exchanges and incentivize store credit. more Instant replacements, exchanges, return label printing and more all rule based. Reduce shipping label cost with our upsell widget that you control the price of. Boost revenue with incentivized store credit and instant exchanges. Collect revenue with our customizable unlimited returns widget with no rev share Upsell products, manage subscription returns, and get deep analytics on returns.
5.0
4 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Navidium Returns & Exchanges?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Always Free

Free

Up to 50 Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full Support + Onboarding

Get Started Free

Pay as you go

$3.99 one-time charge

Unimited Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full Support + Onboarding, Fully automated workflows, Automated shipping label generation

Choose Plan

Basic

$29 / month

Up to 500 Total Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full onboarding support

Choose Plan

Basic Plus

$79 / month

Up to 1000 Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Full onboarding support

Choose Plan

Scale

$149 / month

Up to 2000 Store Orders, All Features Included, Instant exchanges, store credit, Customizable customer Portal, Additional Plans Available!

Choose Plan

Premium

$199.99 / month or $999.99/year and save 58%

Unlimited Returns, Unlimited Workflows, Storewide Exchanges, Branded customer portal, Automated shipping label generation, Instant exchanges, store credit, Dedicated Support + Free Onboarding

Choose Plan

Key Features

  • Advanced analytics capabilities
  • Advanced customer capabilities

Customer Reviews

5.0
4 reviews
Anonymous
2025-10-02

Navidium made onboarding effortless and integration seamless. Their team communicates quickly and clearly, and they’ve been exceptionally attentive to the customization our brand requires. The platform is intuitive, powerful, and built for real world workflows—exchanges, edge cases, and everything in between. We’ve streamlined operations without losing the human touch, and our customers feel and see the difference. Navidium isn’t just software. It’s a capable partner that helps you protect margin, improve CX, and run returns with confidence. -Catie @ AR

Anonymous
2025-08-27

I spent weeks going over different return platforms - all of the big guys - and wasn't impressed with their customization features, pricing, and lack of features we needed for our small beauty tech business. The Navidium team was recommended in a Shopify Plus forum, and after demoing the platform, I knew this was going to be the right one for our business. The entire team has been incredibly helpful with onboarding, operations, updates, and is very pleasant to communicate with. I really feel like we have a custom system for our customers and business and it has saved us from needing to hire 2 additional agents to handle return volume in Q4 - huge! I recommend Navidium to anyone looking for an easy to navigate (for customers and agent) return management software. It has been almost 3 months for us and we are very happy.

Anonymous
2025-08-26

Huge fan of this app and all that Navidium offers. Very helpful and timely support and the apps of course perform great. Thank you Navidium for building great tools!

Anonymous
2024-11-22

Effective, easy to use, and a very responsive and accommodating dev team to support it all. Very satisfied with the Navidium suite of apps and services, they've become an integral part of our business. Show more

Frequently Asked Questions

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 4
1 installs
1
W06
1 installs
1
W10
1 installs
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1 installs
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W14

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