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Milkyway Delivery + Returns icon

Milkyway Delivery + Returns

Unclaimed Listing
Managed by StoreCensus • Not verified
Same-day delivery and return app to provide fast and affordable delivery service to local customers Instant local delivery and return services are accessible with Milkyway now. It enables seamless order fulfillment from your local store or warehouse, with fixed flat fee of about the same cost as traditional shipping services. Whether you require on-demand local shipping or prefer next-day delivery, Milkyway shipping and returns app provides the flexibility to provide instant gratification to local customers. Now you can also offer white glove "Try at Home" service to increase customer loyalty. Instant local delivery and return services are accessible with Milkyway now. It enables seamless order fulfillment from your local store or warehouse, with fixed flat fee of about the same cost as traditional shipping services. Whether you require on-demand local shipping or prefer next-day delivery, Milkyway shipping and returns app provides the flexibility to provide instant gratification to local customers. Now you can also offer white glove "Try at Home" service to increase customer loyalty. more Local customers can get their orders the same day & conveniently return next day You can request same-day delivery on-demand or schedule it for a later time Transparent flat fee for packages up to 30 lbs and deliveries up to 50 miles Get text alerts with real-time delivery updates and access to tracking page Every package is protected against loss or damage with our Protection Policy
4.5
8 reviews
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Milkyway Delivery + Returns?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Starter

Free

1 Location, $7.99 per Service, 50 Delivery/Return Services, $150 Package Protection (Optional), Standard Email Support, Free Setup Call

Get Started Free

Launch

$29.99 / month or $298/year and save 17%

2-3 Locations, $7.99 per Service, 200 Delivery/Return Services, $200 Package Protection (Optional), Offline Order Delivery, Free Setup Call

Choose Plan

Liftoff

$79.99 / month or $796/year and save 17%

4-9 Locations, $7.99 per Service, 500 Delivery/Return Services, $500 Package Protection (Optional), Offline Order Delivery, Custom Platform Integration

Choose Plan

Airborne

$799.99 / month or $7,967/year and save 17%

10+ Locations, $7.99 per Service, Unlimited Delivery & Return Service, $2000 Package Protection, Offline Order Delivery, Priority Support

Choose Plan

Key Features

  • Advanced customer capabilities

Customer Reviews

4.5
8 reviews
Anonymous
2025-08-27

The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve it. Implement AI-powered chat support. The initial user experience is crucial for your business's success. Your support was unavailable for 2 hours, and we ended up using Uber for a $24 delivery from DT LA to Pasadena.

Anonymous
2025-03-07

Great app, new features are coming out very quick, easy to use and navigate. Thank you, Milkyway!

Anonymous
2024-12-25

Absolutely love milkyway and love these guys that created it. They’re super hands on and have been there to guide me through every little detail since the day I signed up. They’re responsible and so are the drivers. Show more

Anonymous
2024-11-01

We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it. The chat support is always quick and super responsive, they can arrange a delivery even on the weekend and in the shortest time, even for long distances. We send a lot of packages throughout the week and used to use Uber for that purposes, Milkyway is much more affordable, and the service is great! We don't worry about the recipient not coming to the curb to meet the driver like we used to with Uber deliveries, we don't worry about missing the Uber driver wait time for the pick up like we used to with Uber. With Milkyway, it's a flawless experience every time: nice driver pulls over, goes to get the package from us, delivers to the recipient, pulls over, and makes sure they have it, or follow the instructions (take pictures, leave the package at the specified spot etc). Since we've started using Milkyway, we've suggested a few things/features that we'd like to see/use in the app or on the tracking page, they were all implemented within a few days! It's so fast and easy, so every time we have a need for local delivery, Milkyway is the way to go. Thank you for such a great service! We hope for a long-term relationship and help for the Holiday season insanity we expect to strike in the next few weeks. Show more

Anonymous
2024-09-27

We're thrilled with the service and support provided by this app! We're now offering local delivery for our customers within the LA area and also using it to transport inventory from our warehouse to our retail store. Excited to see our customers continue to adopt local delivery. Show more

Frequently Asked Questions

Shopify App Installs

No install data available

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