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Milkyway Delivery + Returns
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Why Choose Milkyway Delivery + Returns?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Starter
1 Location, $7.99 per Service, 50 Delivery/Return Services, $150 Package Protection (Optional), Standard Email Support, Free Setup Call
Get Started FreeLaunch
2-3 Locations, $7.99 per Service, 200 Delivery/Return Services, $200 Package Protection (Optional), Offline Order Delivery, Free Setup Call
Choose PlanLiftoff
4-9 Locations, $7.99 per Service, 500 Delivery/Return Services, $500 Package Protection (Optional), Offline Order Delivery, Custom Platform Integration
Choose PlanAirborne
10+ Locations, $7.99 per Service, Unlimited Delivery & Return Service, $2000 Package Protection, Offline Order Delivery, Priority Support
Choose PlanKey Features
- Advanced customer capabilities
Customer Reviews
The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve it. Implement AI-powered chat support. The initial user experience is crucial for your business's success. Your support was unavailable for 2 hours, and we ended up using Uber for a $24 delivery from DT LA to Pasadena.
Great app, new features are coming out very quick, easy to use and navigate. Thank you, Milkyway!
Absolutely love milkyway and love these guys that created it. They’re super hands on and have been there to guide me through every little detail since the day I signed up. They’re responsible and so are the drivers. Show more
We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it. The chat support is always quick and super responsive, they can arrange a delivery even on the weekend and in the shortest time, even for long distances. We send a lot of packages throughout the week and used to use Uber for that purposes, Milkyway is much more affordable, and the service is great! We don't worry about the recipient not coming to the curb to meet the driver like we used to with Uber deliveries, we don't worry about missing the Uber driver wait time for the pick up like we used to with Uber. With Milkyway, it's a flawless experience every time: nice driver pulls over, goes to get the package from us, delivers to the recipient, pulls over, and makes sure they have it, or follow the instructions (take pictures, leave the package at the specified spot etc). Since we've started using Milkyway, we've suggested a few things/features that we'd like to see/use in the app or on the tracking page, they were all implemented within a few days! It's so fast and easy, so every time we have a need for local delivery, Milkyway is the way to go. Thank you for such a great service! We hope for a long-term relationship and help for the Holiday season insanity we expect to strike in the next few weeks. Show more
We're thrilled with the service and support provided by this app! We're now offering local delivery for our customers within the LA area and also using it to transport inventory from our warehouse to our retail store. Excited to see our customers continue to adopt local delivery. Show more
Frequently Asked Questions
Shopify App Installs
No new installs recorded in the last 12 weeks
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Turn ordering on and off based on your business hours Tie your checkout to your business hours. Set hours for every day, with multiple time slots, plus holidays and one-off closures. The moment you close, new orders are disabled and a message tells customers when you open next. Want the sale anyway? Enable order scheduling and let customers place orders in advance. You can also set hours for specific products like breakfast items. Perfect for businesses that have same-day delivery such as restaurants, bakeries, coffee shops, and grocery stores. Tie your checkout to your business hours. Set hours for every day, with multiple time slots, plus holidays and one-off closures. The moment you close, new orders are disabled and a message tells customers when you open next. Want the sale anyway? Enable order scheduling and let customers place orders in advance. You can also set hours for specific products like breakfast items. Perfect for businesses that have same-day delivery such as restaurants, bakeries, coffee shops, and grocery stores. more Set hours for every day with multiple time slots, holidays, and closures Auto-disable the Add to cart and Checkout buttons the moment you close Block orders on Shop Pay and Apple Pay, not just the checkout button Show a closed message telling customers when you open next Let customers schedule orders in advance, for later today or another day
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Milkyway Delivery + Returns Market Intelligence
Active Installs
7
Market Penetration
0.0%
of 4,786,323 active stores