Marsello: Omnichannel Loyalty
Everything you need to engage and retain your customers. Loyalty program, email, SMS, and more. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. more Boost repeat business with a customizable loyalty, rewards, and referral program Email campaigns, SMS marketing, and automations that move the needle on revenue Add an interactive customer portal to your store to enhance loyalty engagement Seamlessly integrates with your POS, eCommerce, and marketing apps like Klaviyo Own your data and get deeper insights with omnichannel reporting and analytics
About Marsello: Omnichannel Loyalty
Everything you need to engage and retain your customers. Loyalty program, email, SMS, and more. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. more Boost repeat business with a customizable loyalty, rewards, and referral program Email campaigns, SMS marketing, and automations that move the needle on revenue Add an interactive customer portal to your store to enhance loyalty engagement Seamlessly integrates with your POS, eCommerce, and marketing apps like Klaviyo Own your data and get deeper insights with omnichannel reporting and analytics
Key Features
- Advanced automation capabilities
- Advanced analytics capabilities
- Advanced reporting capabilities
- Advanced marketing capabilities
Shopify App Installs
Frequently Asked Questions
What is Marsello: Omnichannel Loyalty?
Everything you need to engage and retain your customers. Loyalty program, email, SMS, and more. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. Marsello helps brands launch a world-class loyalty & rewards program that works with Shopify and your existing POS. Start by acquiring loyalty members with points, rewards, discounts, VIP tiers, and referrals. Then, start sending powerful email marketing & SMS campaigns using sales data from your existing POS & Shopify. With our integrated loyalty rewards and marketing automation tools, you'll gain insights into your customer behavior so you can make better decisions with your marketing. more Boost repeat business with a customizable loyalty, rewards, and referral program Email campaigns, SMS marketing, and automations that move the needle on revenue Add an interactive customer portal to your store to enhance loyalty engagement Seamlessly integrates with your POS, eCommerce, and marketing apps like Klaviyo Own your data and get deeper insights with omnichannel reporting and analytics
How much does Marsello: Omnichannel Loyalty cost?
Marsello: Omnichannel Loyalty offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Marsello: Omnichannel Loyalty easy to set up?
Yes, Marsello: Omnichannel Loyalty is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Priced out of the app. I was a loyal user of this app, but they increased their rates while decreasing the benefits. As a struggling business, I could not afford the rate increase and lost all access to my customer data, including their loyalty points. Show more
Customer service is absolutely terrible. The experience has been disheartening and only foreshadows what is to come if we stay with them. We just signed up with Marsello and as soon as we became a paying customer, we couldn't get a hold of anyone. BEFORE signing up, I met with several staff members and they all seemed quite eager to help. Support does reply to our emails but the response time is usually about 6 or more hours. Even then, you reply and they don't get back to you for another few hours with a very generic response. How do you expect a business owner to sit tight while being kept in the dark? Customers have already signed up and waiting to use our loyalty program, only to be told it isn't working. This has a negative impact and only serves to discredit our business in the eyes of our customers. 'Ghosting us' speaks to their lack of professionalism as a whole. Their point system is buggy and it is evident. They haven't ironed out all the kinks. Show more
Marsello has really improved and took into considerations our product requests. Martin does an excellent job communicating which is rare from other loyalty programs. The shopify integrations have improved. I highly recommend Marsello. We have tried every loyalty program on shopifys app store and they fit our needs best considering we lean heavier on in-store retail vs e-comm. Show more
The Account Manager, Shanaya, is fantastic and super helpful. Show more
Very useful and very easy to use! Show more
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