Mailchimp Email SMS Marketing

I have mostly enjoyed using this app and it is very helpful to be able to keep using Mailchimp. However this app has one huge flaw. I have learned after a year of using it, that it unsubscribes your most engaged followers and purchasers when they purchase from your store. That is unless they re-tick your receive emails button. Why would a customer who knows they receive your emails sign up again? I wouldn't do that...we all want smaller inboxes these days and so you would not do it. We use Mailchimp so our customers will have used a double opt in at sign up and they also have an unsubscribe button with each marketing email they receive. I think we cover the issue correctly, so it seems that this is over zealous interpretation of the situation. So as it stands I may lose the ability to contact customers who have previously signed up for our emails because of this system. I have seen other comments on this topic in the reviews. Please help Shopsync, thank you as your app is moslty great but this is really affecting our ability to communicate with regular purchasers and it takes way less money and time and effort to covert someone who has previously purchased from us. We are advised to concentrate on selling to existing customers as well as new ones. Thank you so much!

ShopSync seems to do an excellent job until we passed the 2,000 limit on MailChimp. I cleaned our contacts of people who haven't been engaging, and our subscriber count became accurate again, freeing up room. However, looking today, I somehow gained another 20 or so contacts and seeing they aren't subscribed, I cleaned the list again. It seems like whoever is making a purchase is automatically being added to our contact list. Is there any way to not allow that to happen? I really don't have time to maintain my contact list daily.

I've installed this app, but I'm not totally sure it's syncing everything properly. I'm still using mailchimp, but I'm not sure any of my automations are sending.

Support is good once accessed. Hours are quite limited. The only option within the app to troubleshoot is called a "Force Resync". This option resyncs every single order ever placed in the shop (40,000) and takes days with no means of cancelling or pausing. I am told that my feedback has been received. After canvassing multiple options for connecting Shopify to Mailchimp, I would prefer Shopsync

I've been using ShopSync for about a year now and its been incredible. Easy to use, functions exactly as you would expect to MailChimp, great replacement for the now-deprecated Native App. I use it by default on all of my shops now! Very responsive team and great App overall.