Mailchimp Email SMS Marketing

Despite following every detail of the instructions provided by Mailchimp to pause and migrate our automated Welcome email series and Abandoned Cart series (which wasn't exactly rocket science), they are not working. Contacted ShopSync about it, they told me to talk to Mailchimp. Round and round we go... Update: After some expected back & forth with Mailchimp I had to re-create my automations and deleted the old ones that weren't working. So far things seem to be okay, but it really shoudn't have been so hard. I feel if you're going to roll out a "solution" like this that allows people to still use Mailchimp after their messy breakup with Shopify, it should be ready to roll without the end user needing to figure out how to work out the bugs. I also just noticed that on the exact date we synced to this app, our number of contacts somehow DOUBLED and put us into a much higher price bracket with Mailchimp. Still waiting to hear back from them about that one. Another update: We even had trouble deleting this app! After deciding to scrap this whole mess and just use Shopify Email instead, MailChimp told us that all we needed to do to disconnect MailChimp from the signup form on our site was to delete the ShopSync app. Not true! After a week of ShopSync saying "Talk to MailChimp" and MailChimp saying "Talk to ShopSync", we had to hire a developer to come clean up the mess left behind by this app and MailChimp in order to get our signup forms working again. Total pain in the ass.

Edited to add that I've been using ShopSync for years now and it's terrific! I've been using ShopSync since MailChimp and Shopify decided to go their separate ways. This app does what it says on the tin: synchronizes with MailChimp. I had some technical questions and reached out for help. The team provided great service and I'm on a free plan! I highly recommend this app.

Setting up my account and integrating it with my current website was easy and quick! With a few clicks I was able to reach hundreds of customers with relevant content.

It was easy to setup. I was expecting just to be able to add customers to my MailChimp audience, but it synced orders as well, which is really outstanding! Has been flawless.

I just downloaded this app and seems to be pretty good. Sync was super quick like minutes for my store. I look forward to using and seeing more of what this is about here. Thank you