Lucky Orange Heatmaps & Replay
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Why Choose Lucky Orange Heatmaps & Replay?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Key Features
- Advanced analytics capabilities
- Advanced sales capabilities
Customer Reviews
Justin was quick to assist with some user errors I was running into. Him and his team were very responsive and offered screen-sharing for additional trouble-shooting which was quick and helpful. The app has been great and easy to use.
Great app and even better Support. Jordan was very helpful with a bot issue I was having.
I have been a loyal customer for years on a $10/month legacy plan. Without my explicit consent or any manual confirmation, Lucky Orange automatically migrated my account to a $249/month plan. This is a staggering 2,400% price increase! When I contacted support to resolve this unauthorized charge, the experience became even more concerning. They are currently refusing to issue a refund unless I first close my PayPal dispute. They claim the open case "blocks" them from refunding, which is technically false. According to PayPal’s own documentation, issuing a full refund is exactly what resolves and closes a dispute automatically. By asking me to close the case first, they are essentially asking me to waive my buyer protection, as a closed PayPal dispute cannot be reopened. This feels like a predatory tactic to hold my funds hostage. Pros: The software used to be good for the price. Cons: Unethical billing practices, predatory "bait-and-switch" pricing for long-term users, and deceptive support regarding refund procedures. Verdict: Avoid this app if you value transparent billing and ethical business practices. After years of loyalty, I am extremely disappointed by this breach of trust.
Shopifyとのネイティブ統合は非常に便利で、サポートも素晴らしかったです。
No review text provided.
Frequently Asked Questions
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